CEA in Emergencies

IFRC Feedback Kit

Regular community participation builds a trusted relationship and supports the implementation of effective programmes. Community feedback mechanisms help us hear from communities and act on what we are hearing in a systematic and efficient way. This toolkit contains learning modules on community feedback mechanisms and the tools to help build an effective one

The complete IFRC Feedback Kit with all the tools and modules can be download as a zip file below or can be downloaded as individual modules and tools below

Learning Modules & Overview

The 5 learning modules are designed to help you with all the stages of the feedback and focus on different areas.

Glossary of Terms

View Individual Tools

View all of the 34 tools and choose which one to you would like to download.

Download Full Kit

Download the full kit, including the 5 learning modules and the 34 tools as a zip file.

Feedback Kit Tools

The 34 tools, examples and templates below can be used to structure the design and rollout of your community feedback mechanism. They are designed to to be used with the guidance in the 5 learning modules above.