Resource Library

Learn more about how to incorporate Community Engagement and Accountability (CEA) into your work by visiting our extensive resource library. You can explore CEA resources via sectors, CEA activities, or emergency contexts. Alternatively, you can discover our whole resources library by using the search function at the bottom of the page.

New

14 May 2025

ICRC Community Contact Centre Ukraine Presentation

Type:

Presentation slides

Organization:

ICRC

Presentation on the functioning of the ICRC Community Contact Centre in Ukraine.

  • Community feedback
  • Conflict
  • Feedback
  • Feedback mechanism
New

14 May 2025

CEA Strategy for Africa 2020 – 2025

Type:

Guide

Organization:

IFRC

Slightly adapted CEA strategy for Africa to last until and including 2025. The revision was done based on a review of the CEA Strategy for Africa 2020 – 2023.

  • Africa
  • Strategy
New

13 May 2025

Ukraine Red Cross Quarterly CEA Report – May 2025

Type:

Report

Organization:

Ukrainian Red Cross Society

A Ukraine Red Cross CEA report highlighting activities and achievements over the first quarter of 2025.

  • Institutionalisation
  • Intergration
  • Ukrain
  • Ukraine
New

6 May 2025

Guidance For Integrating Community Engagement Into National Cholera Plans

Type:

Guide

Organization:

Global Task Force on Cholera Control

This guidance document is for those involved in designing, developing, and implementing National Cholera Plan for Control or Elimination (NCPs). Its focus is on integrating community engagement across all pillars…

  • Cholera
New

29 April 2025

Induction to IFRC Operations: How to be accountable to affected communities

Type:

Training Material

Organization:

IFRC

A one-hour online eLearning which is part of IFRC’s overall ‘Induction to IFRC Operations’ learning programme. The eLearning covers the value of CEA in an operation and how to integrate…

  • Training
New

22 April 2025

Interagency Coordination for Community Engagement and Accountability

Type:

Guidance note

Organization:

IFRC

This guidance note supports National Societies to strengthen their role in CEA interagency coordination. It explains what interagency coordination is, why it matters, common challenges, and how to engage effectively.…

  • Inter-agency coordination
  • Spanish

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