CEA in Emergencies

Welcome to the Community Engagement Hub

Putting communities at the heart of what we do.

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Discover our recently added resources

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12 September 2024

Community Listening Report on Shelter Assistance Needs After the Herat Earthquake in Afghanistan

This report presents findings from focus group discussions (FGDs) carried out by Afghan Red Crescent Society’s (ARCS) with…
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10 September 2024

Solomon Islands Feedback Reports

These feedback reports are based on community insights collected in Gizo, Kolombangara and Aimela, Malaita. The insights were…
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2 September 2024

Video Presentation: Community Centre Feedback Mechanism in Türkiye.

A short video explaining the feedback mechanism established at Turkish Red Crescent Community Centres.
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28 August 2024

Ukraine CEA Report August 2024

A Ukraine Red Cross CEA Dept report highlighting their activities and achievements over the first eight months of…
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Visit CEA toolkits

Learn more about CEA through tools and resources

IFRC Feedback Kit

This toolkit assembles all available feedback resources across the six stages of the feedback cycle.

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Hotline in a box

A set of tools, case studies, and tip cards, that will help you assess, set up, and manage different types of channels to communicate with communities during humanitarian crises.

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Explore our topical resource pages:

Mpox

Discover our new CEA and Mpox page here

Conflict

Discover our CEA and Conflict page here

Cholera

Discover our CEA and Cholera page here

Watch CEA videos

4 April 2023

Community Engagement and Accountability in Evaluation

A video on including CEA in programme evaluations. It is essential that people from affected communities are included…

4 April 2023

An Introduction to Community Engagement and Accountability

An introductory video to Community Engagement and Accountability (CEA). When responding to humanitarian crises – whether it’s a…

1 March 2022

Complaints and Feedback Mechanisms – Closing the feedback loop

In this video, Ibrahim, Lebanese Red Cross PMER Coordinator for the Medico-Social sector, takes us through the process…
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Get Involved

Learn more about CEA and share your knowledge with others.

News and Blogs

Explore the latest CEA news and blogs.

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Submit a Resource

Submit a resource to be added to the Community Engagement Hub.

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