CEA in Emergencies

Welcome to the Community Engagement Hub

Putting communities at the heart of what we do.

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Discover our recently added resources

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22 April 2025

Interagency Coordination for Community Engagement and Accountability

This guidance note supports National Societies to strengthen their role in CEA interagency coordination. It explains what interagency…
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17 April 2025

Interagency Coordination Strengthens Red Cross Capacity and Knowledge

This case study explores how the Indonesian Red Cross has strengthened its disaster and epidemic response by actively…
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17 April 2025

Panamanian Red Cross Coordination with Government Leads to Better Responses

This case study explores how the Panamanian Red Cross Society is using its auxiliary role and participation in…
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17 April 2025

Myanmar Red Cross Expands its Reach and Impact Through Interagency Coordination

This case study explores how the Myanmar Red Cross Society has expanded its community feedback mechanisms and impact…
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Visit CEA toolkits

Learn more about CEA through tools and resources

IFRC Feedback Kit

This toolkit assembles all available feedback resources across the six stages of the feedback cycle.

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Hotline in a box

A set of tools, case studies, and tip cards, that will help you assess, set up, and manage different types of channels to communicate with communities during humanitarian crises.

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Watch CEA videos

1 March 2022

Complaints and Feedback Mechanisms – Closing the feedback loop

In this video, Ibrahim, Lebanese Red Cross PMER Coordinator for the Medico-Social sector, takes us through the process…

4 April 2023

Community Engagement and Accountability in Evaluation

A video on including CEA in programme evaluations. It is essential that people from affected communities are included…

4 April 2023

An Introduction to Community Engagement and Accountability

An introductory video to Community Engagement and Accountability (CEA). When responding to humanitarian crises – whether it’s a…
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News and Blogs

Explore the latest CEA news and blogs.

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