Welcome to the Community Engagement Hub

Putting communities at the heart of what we do.

Discover our recently added resources


5 December 2023

Information preparedness and community engagement for El Niño in the Eastern and Southern Africa Region

This key considerations brief describes the implications of El Niño in the East and Southern Africa Region (ESAR)…


30 November 2023

From Feedback to Action, CEA ECHO PPP Learning Session

From Feedback to Action – a cross-regional peer learning webinar sharing experiences of how countries who are part…


27 November 2023

SOP for Managing a Community Feedback Mechanism

A standard operating procedure (SOP) template for managing a community feedback mechanism.


20 November 2023

Perception Survey on COVID-19 and Routine Immunisation

As part of the USAID/BHA Building Trust Project, the Mongolian Red Cross Society (MRCS) conducted a household survey…

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Explore our topical resource pages:

Visit resources on CEA and COVID-19 here.

Visit resources on CEA and Earthquakes here.

Visit resources on CEA and the Ukraine crisis response here.

Watch CEA videos

4 April 2023

Community Engagement and Accountability in Evaluation

A video on including CEA in programme evaluations. It is essential that people from affected communities are included…

4 April 2023

An Introduction to Community Engagement and Accountability

An introductory video to Community Engagement and Accountability (CEA). When responding to humanitarian crises – whether it’s a…

1 March 2022

Complaints and Feedback Mechanisms – Closing the feedback loop

In this video, Ibrahim, Lebanese Red Cross PMER Coordinator for the Medico-Social sector, takes us through the process…

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