Welcome to the Community Engagement Hub

Putting communities at the heart of what we do.

Discover our recently added resources

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2 February 2023

Community feedback report, Nepal Red Cross Society

A report on community feedback collected by Nepal Red Cross Society during the period 01/01/2022 – 31/10/2022. The…

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New

2 February 2023

Community feedback report on cash assistance in Sri Lanka

A report capturing community feedback on a cash assistance programme set up as part of an extreme weather…

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New

30 January 2023

CEA hunger crisis strategy, Africa region

This strategy document outlines how CEA will be used in IFRC’s response to the hunger crisis in Africa…

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Explore our topical resource pages:

Visit resources on CEA and COVID-19 here.

Visit resources on CEA and Earthquakes here.

Visit resources on CEA and the Ukraine crisis response here.

Watch CEA videos

1 March 2022

Complaints and Feedback Mechanisms – Closing the feedback loop

In this video, Ibrahim, Lebanese Red Cross PMER Coordinator for the Medico-Social sector, takes us through the process…

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23 February 2022

Video tutorial: How do we build a baseline? 5 steps to apply the LQAS method

This animated video tutorial “How do we build a baseline? 5 steps to apply the LQAS method “…

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11 June 2020

AVAIL project: Refugees support new arrivals with Life Skills course

A video on the British Red Cross’ ‘Life Skill’ course. For people who are seeking asylum in the…

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