Discover our recently added resources

30 May 2023
IFRC Global CEA Strategy
IFRC’s Global Community Engagement and Accountability Strategy 2023-2025 sets out the goal, strategic priorities, and key actions needed…

18 May 2023
DREF Cholera-Monkeypox: Community Feedback Report
A community feedback report analysing data collected by Cameroon Red Cross volunteers during the DREF Cholera and Monkeypox…

18 May 2023
Malawi Red Cross CEA KatiKati Case Study
The following case study follows the KatiKati initiative which is an SMS based initiative for collecting community feedback…
Watch CEA videos

4 April 2023
Community Engagement and Accountability in Evaluation
A video on including CEA in programme evaluations. It is essential that people from affected communities are included…

4 April 2023
An Introduction to Community Engagement and Accountability
An introductory video to Community Engagement and Accountability (CEA). When responding to humanitarian crises – whether it’s a…

1 March 2022
Complaints and Feedback Mechanisms – Closing the feedback loop
In this video, Ibrahim, Lebanese Red Cross PMER Coordinator for the Medico-Social sector, takes us through the process…