Welcome to the Community Engagement Hub

Putting communities at the heart of what we do.

Discover our recently added resources


16 July 2024

How to collect perception data

This video gives a brief explanation on how data from perception surveys and the trust index is collected,…


3 July 2024

CEA in Cash and Voucher Assistance supporting people displaced from Ukraine: An Act of Care

This case study shows how integrating CEA with CVA programmes in Red Cross Red Crescent (RCRC) operations enhanced…

26 June 2024

Ukraine Red Cross: Restoring Family Links Focus Group Discussions Report

A URCS report on Focus Group Discussions held with RFL staff and volunteers, identifying ways the service could…


24 June 2024

From Vaccine Hesitancy to Confidence

A case study on enhancing effective Risk Communication and Community Engagement (RCCE) for vaccine uptake from Tanzania Red…

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Explore our topical resource pages:

Visit resources on CEA and COVID-19 here.

Visit resources on CEA and Earthquakes here.

Visit resources on CEA and the Ukraine crisis response here.

Watch CEA videos

4 April 2023

Community Engagement and Accountability in Evaluation

A video on including CEA in programme evaluations. It is essential that people from affected communities are included…

4 April 2023

An Introduction to Community Engagement and Accountability

An introductory video to Community Engagement and Accountability (CEA). When responding to humanitarian crises – whether it’s a…

1 March 2022

Complaints and Feedback Mechanisms – Closing the feedback loop

In this video, Ibrahim, Lebanese Red Cross PMER Coordinator for the Medico-Social sector, takes us through the process…

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