Welcome to the Community Engagement Hub

Putting communities at the heart of what we do.

Discover our recently added resources

New

30 May 2023

IFRC Global CEA Strategy

IFRC’s Global Community Engagement and Accountability Strategy 2023-2025 sets out the goal, strategic priorities, and key actions needed…

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New

18 May 2023

DREF Cholera-Monkeypox: Community Feedback Report

A community feedback report analysing data collected by Cameroon Red Cross volunteers during the DREF Cholera and Monkeypox…

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New

18 May 2023

Malawi Red Cross CEA KatiKati Case Study

The following case study follows the KatiKati initiative which is an SMS based initiative for collecting community feedback…

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Explore our topical resource pages:

Visit resources on CEA and COVID-19 here.

Visit resources on CEA and Earthquakes here.

Visit resources on CEA and the Ukraine crisis response here.

Watch CEA videos

4 April 2023

Community Engagement and Accountability in Evaluation

A video on including CEA in programme evaluations. It is essential that people from affected communities are included…

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4 April 2023

An Introduction to Community Engagement and Accountability

An introductory video to Community Engagement and Accountability (CEA). When responding to humanitarian crises – whether it’s a…

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1 March 2022

Complaints and Feedback Mechanisms – Closing the feedback loop

In this video, Ibrahim, Lebanese Red Cross PMER Coordinator for the Medico-Social sector, takes us through the process…

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