Case studies: MENA
Browse case studies from the Middle East and North Africa (MENA) region, including case studies on community feedback.
2 August 2021
Volunteers in every street (A Libyan Red Crescent and Benghazi Branch case study)
Since the COVID-19 pandemic reached Libya, the Libyan Red Crescent Society (LRCS) has been implementing and monitoring community engagement and accountability approaches. This case study analyzes the impact, successes and barriers of their community-based participatory approach “Volunteer in every street”.
1 April 2020
Development of a complaints and response mechanism in Lebanon
Organization:British Red Cross
This case study aims to capture lessons from the development of the Lebanese Red Cross (LRC) complaints and response mechanism (CRM), highlighting what it is, why it was created and how it developed.
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