Case studies: Global

Browse case studies from across the globe and filter by themes.

Global Map of CEA Case Studies 

Explore our new map of CEA case studies from around the world. Click on locations to see how Red Cross Red Crescent National Societies are fostering community participation, open and honest communication, and responsive feedback mechanisms in their programmes.

If you’d like to add a case study to the map, please email lselby@redcross.org.uk

New

13 July 2026

Reviving Lake Raptauna: A Community-Led Approach to Climate Resilience in Dhangadhi, Nepal

Type:

Case Study

Organization:

British Red Cross, Nepal Red Cross Society

This case study explores how Community Engagement and Accountability (CEA) approaches strengthened locally led climate resilience in Dhangadhi, Nepal. Through community-led planning and collaboration with local authorities, communities transformed Raptauna…

  • Climate change
  • Community-led solutions
  • Meaningful participation
  • Community Champions
New

13 July 2026

Community-Owned Conservation: Protecting River & Forest Ecosystems in Kailali, Nepal

Type:

Case Study

Organization:

British Red Cross, Nepal Red Cross Society

This case study explores how Community Engagement and Accountability (CEA) approaches strengthened community-led conservation in Kailali, Nepal. By building on indigenous knowledge, existing community systems, and collaboration with local authorities,…

  • Climate change
  • Community-led solutions
  • Indigenous knowledge
  • Meaningful participation

23 April 2026

From Silence to Strength: A Case Study from Bangladesh

Type:

Case Study

Organization:

Bangladesh Red Crescent Society

This case study shows how the Bangladesh Red Crescent Society worked with coastal communities in Paikgacha, Khulna, to strengthen resilience in the face of recurring climate shocks. By embedding CEA…

  • Case study
  • Climate change
  • Community-led solutions
  • Disaster Risk Reduction (DRR)

23 April 2026

A Collective Stand for Resilience: A Case Study from Bangladesh

Type:

Case Study

Organization:

Bangladesh Red Crescent Society

This case study shows how the Bangladesh Red Crescent Society embedded CEA throughout a flood‑prone resilience programme in Jamalpur. Through participatory assessments, community‑led planning, transparent decision‑making, and ongoing feedback mechanisms,…

  • Climate change
  • Community-led solutions
  • Disaster Risk Reduction (DRR)
  • Emergencies

25 March 2026

Participation In Emergencies In Slovakia

Type:

Case Study

Organization:

IFRC, Slovak Red Cross

This case study shows how the Slovak Red Cross demonstrated that meaningful community participation is possible even in the earliest phase of an emergency response. By using rapid focus group…

  • Conflict
  • Emergencies
  • Meaningful participation
  • Shelter

25 March 2026

The Branch Leads On Feedback In Bulgaria

Type:

Case Study

Organization:

Bulgarian Red Cross, IFRC

This case study shows how the Bulgaria Red Cross uses a structured, team‑based system to turn community feedback into action. Weekly analysis, strong leadership, and fast communication channels ensure issues…

  • Community feedback
  • Conflict
  • Ukraine and impacted countries

25 March 2026

From Response To Commitment In Greece

Type:

Case Study

Organization:

Hellenic Red Cross, IFRC

This case study shows how the Hellenic Red Cross (HRC) turned emergency‑driven CEA practices from the 2015 migration crisis into a long‑term organisational approach. By embedding CEA into policies, training,…

  • Conflict
  • Emergencies
  • Institutionalisation
  • Ukraine and impacted countries

25 March 2026

Strengthening Community Participation In Türkiye

Type:

Case Study

Organization:

IFRC, Turkish Red Crescent

This case study shows how the Turkish Red Crescent strengthened community participation by partnering with existing Ukrainian Associations during the Ukraine Impacted Countries response. By shifting decision‑making to trusted community…

  • Community feedback
  • Community-led solutions
  • Conflict
  • Ukraine and impacted countries

23 February 2026

How a Hotline became a Lifetime: Morocco’s Leap in Community Feedback

Type:

Case Study

Organization:

IFRC, Moroccan Red Crescent, Netherlands Red Cross

This case study shows how the Moroccan Red Crescent replaced unstructured Excel tracking with a unified digital feedback system during the 2023 earthquake response, integrating a new hotline and face‑to‑face…

  • Co-design
  • Community feedback
  • Earthquakes

6 October 2025

Food security community based surveillance mechanism: Lessons Learned from the Sahel Region

Type:

Case Study

Organization:

British Red Cross, Burkinabe Red Cross Society, Mauritanian Red Crescent, Red Cross of Chad

This case study highlights the experience of three National Societies — Burkina Faso, Mauritania, and Chad — in establishing community-based food security and livelihoods surveillance mechanisms. The document outlines key…

  • Anticipatory action
  • CEA and Food Insecurity
  • Climate change
  • Community feedback

9 June 2025

Listening and Adapting: How the Red Cross of Chad is leveraging community feedback to enhance and adapt its support for migrants in Chad

Type:

Case Study

Organization:

Red Cross of Chad

This case study explores how the Red Cross of Chad introduced multiple feedback channels within its migration programme to better meet the needs of migrants and ensure services align with…

  • Community feedback
  • Feedback
  • Feedback mechanism
  • French

17 April 2025

Interagency Coordination Strengthens Red Cross Capacity and Knowledge

Type:

Case Study

Organization:

IFRC, Indonesian Red Cross

This case study explores how the Indonesian Red Cross has strengthened its disaster and epidemic response by actively participating in interagency coordination forums, improving access to data, expertise, and resources…

  • Arabic
  • ECHO PPP
  • Epidemics
  • French