Case studies
Case studies are a great way to share good practices, learnings, and solutions. These studies can provide inspiration and advice for those working in similar contexts and are a great way to spotlight the work of National Societies. Browse case studies geographically below or explore all case studies thematically using the search function. You can also submit your own case studies to be added to the CEA Hub by using the template at the bottom of the page and emailing your case study to lselby@redcross.org.uk.
Global Map of CEA Case Studies
Explore our new map of CEA case studies from around the world. Click on locations to see how Red Cross Red Crescent National Societies are fostering community participation, open and honest communication, and responsive feedback mechanisms in their programmes.
If you’d like to add a case study to the map, please email lselby@redcross.org.uk
Write your own case study
13 July 2026
Reviving Lake Raptauna: A Community-Led Approach to Climate Resilience in Dhangadhi, Nepal
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British Red Cross, Nepal Red Cross SocietyThis case study explores how Community Engagement and Accountability (CEA) approaches strengthened locally-led climate resilience in Dhangadhi, Nepal. Through community-led planning and collaboration with local authorities, communities transformed Raptauna Lake…
13 July 2026
Community-Owned Conservation: Protecting River & Forest Ecosystems in Kailali, Nepal
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British Red Cross, Nepal Red Cross SocietyThis case study explores how Community Engagement and Accountability (CEA) approaches strengthened community-led conservation in Kailali, Nepal. By building on indigenous knowledge, existing community systems, and collaboration with local authorities,…
23 April 2026
From Silence to Strength: A Case Study from Bangladesh
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Bangladesh Red Crescent SocietyThis case study shows how the Bangladesh Red Crescent Society worked with coastal communities in Paikgacha, Khulna, to strengthen resilience in the face of recurring climate shocks. By embedding CEA…
23 April 2026
A Collective Stand for Resilience: A Case Study from Bangladesh
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Bangladesh Red Crescent SocietyThis case study shows how the Bangladesh Red Crescent Society embedded CEA throughout a flood‑prone resilience programme in Jamalpur. Through participatory assessments, community‑led planning, transparent decision‑making, and ongoing feedback mechanisms,…
25 March 2026
Participation In Emergencies In Slovakia
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IFRC, Slovak Red CrossThis case study shows how the Slovak Red Cross demonstrated that meaningful community participation is possible even in the earliest phase of an emergency response. By using rapid focus group…
25 March 2026
The Branch Leads On Feedback In Bulgaria
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Bulgarian Red Cross, IFRCThis case study shows how the Bulgaria Red Cross uses a structured, team‑based system to turn community feedback into action. Weekly analysis, strong leadership, and fast communication channels ensure issues…
25 March 2026
From Response To Commitment In Greece
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Hellenic Red Cross, IFRCThis case study shows how the Hellenic Red Cross (HRC) turned emergency‑driven CEA practices from the 2015 migration crisis into a long‑term organisational approach. By embedding CEA into policies, training,…
25 March 2026
Strengthening Community Participation In Türkiye
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IFRC, Turkish Red CrescentThis case study shows how the Turkish Red Crescent strengthened community participation by partnering with existing Ukrainian Associations during the Ukraine Impacted Countries response. By shifting decision‑making to trusted community…
23 February 2026
How a Hotline became a Lifetime: Morocco’s Leap in Community Feedback
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IFRC, Moroccan Red Crescent, Netherlands Red CrossThis case study shows how the Moroccan Red Crescent replaced unstructured Excel tracking with a unified digital feedback system during the 2023 earthquake response, integrating a new hotline and face‑to‑face…
6 October 2025
Food security community based surveillance mechanism: Lessons Learned from the Sahel Region
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British Red Cross, Burkinabe Red Cross Society, Mauritanian Red Crescent, Red Cross of ChadThis case study highlights the experience of three National Societies — Burkina Faso, Mauritania, and Chad — in establishing community-based food security and livelihoods surveillance mechanisms. The document outlines key…
9 June 2025
Listening and Adapting: How the Red Cross of Chad is leveraging community feedback to enhance and adapt its support for migrants in Chad
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Red Cross of ChadThis case study explores how the Red Cross of Chad introduced multiple feedback channels within its migration programme to better meet the needs of migrants and ensure services align with…
17 April 2025
Interagency Coordination Strengthens Red Cross Capacity and Knowledge
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IFRC, Indonesian Red CrossThis case study explores how the Indonesian Red Cross has strengthened its disaster and epidemic response by actively participating in interagency coordination forums, improving access to data, expertise, and resources…
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