Feedback starter-kit (Original 2019 version)

Resource type: Tool

Organisation: IFRC

Region: Global

Category: Complaints and feedback

Tags: Feedback, Tools

Publication year: 2020

Language: English

This feedback starter-kit responds to key questions and provides the most important tips for setting up and running a simple feedback mechanism. All tools can be found under the 'related resources' section of this page. An updated feedback kit can be founded under 'in the same project'.

Tool 15.1: Feedback collection form

Tool 15.1a: Feedback collection form simple

Tool 15.2: Feedback receipt

Tool 15.3: Master logbook

Tool 15.4: Feedback reporting template

Tool 15.5: Lessons learned

Tool 15.6: Standard operating procedure template

Tool 15.7: Training for feedback collectors

Tool 15.8: Data sharing agreement

Tool 15.9: Sample budget