CEA in Emergencies

Welcome to the Community Engagement Hub

Putting communities at the heart of what we do.

stories hero image

Discover our recently added resources

New

15 January 2025

Child-Friendly Feedback Mechanisms: Guide and Toolkit

This guide supports users in creating or enhancing child-friendly feedback mechanisms in humanitarian settings, offering step-by-step guidance and…
New

15 January 2025

Community Feedback and Response Mechanism – Checklist

This checklist guides users in designing CFRM during proposal or inception stages and serves as a tool to…
New

9 January 2025

Community Engagement and Accountability in Cash and Voucher Assistant Kit

This Kit provides trainings, case studies, and tools, to enable staff and volunteers to effectively integrate CEA into…

16 December 2024

CEA in Disaster and Crisis Video

In this video, Ombretta Baggio from the IFRC explains the four key components of CEA, highlights its critical…
Arrow icon View all resources

Visit CEA toolkits

Learn more about CEA through tools and resources

IFRC Feedback Kit

This toolkit assembles all available feedback resources across the six stages of the feedback cycle.

Find out more

Hotline in a box

A set of tools, case studies, and tip cards, that will help you assess, set up, and manage different types of channels to communicate with communities during humanitarian crises.

Find out more

Explore our topical resource pages:

Mpox

Discover our new CEA and Mpox page here

Conflict

Discover our CEA and Conflict page here

Cholera

Discover our CEA and Cholera page here

Watch CEA videos

1 March 2022

Complaints and Feedback Mechanisms – Closing the feedback loop

In this video, Ibrahim, Lebanese Red Cross PMER Coordinator for the Medico-Social sector, takes us through the process…

4 April 2023

Community Engagement and Accountability in Evaluation

A video on including CEA in programme evaluations. It is essential that people from affected communities are included…

4 April 2023

An Introduction to Community Engagement and Accountability

An introductory video to Community Engagement and Accountability (CEA). When responding to humanitarian crises – whether it’s a…
Arrow icon View all videos

Get Involved

Learn more about CEA and share your knowledge with others.

News and Blogs

Explore the latest CEA news and blogs.

Find out more

Submit a Resource

Submit a resource to be added to the Community Engagement Hub.

Find out more

In partnership with:

DFID logo