Welcome to the Community Engagement Hub

Putting communities at the heart of what we do.

stories hero image

Discover our recently added resources

New

14 May 2025

ICRC Community Contact Centre Ukraine Presentation

Presentation on the functioning of the ICRC Community Contact Centre in Ukraine.

New

14 May 2025

CEA Strategy for Africa 2020 – 2025

Slightly adapted CEA strategy for Africa to last until and including 2025. The revision was done based on…

New

13 May 2025

Ukraine Red Cross Quarterly CEA Report – May 2025

A Ukraine Red Cross CEA report highlighting activities and achievements over the first quarter of 2025.

New

6 May 2025

Guidance For Integrating Community Engagement Into National Cholera Plans

This guidance document is for those involved in designing, developing, and implementing National Cholera Plan for Control or…

Arrow icon View all resources

Watch CEA videos

1 March 2022

Complaints and Feedback Mechanisms – Closing the feedback loop

In this video, Ibrahim, Lebanese Red Cross PMER Coordinator for the Medico-Social sector, takes us through the process…

4 April 2023

Community Engagement and Accountability in Evaluation

A video on including CEA in programme evaluations. It is essential that people from affected communities are included…

4 April 2023

An Introduction to Community Engagement and Accountability

An introductory video to Community Engagement and Accountability (CEA). When responding to humanitarian crises – whether it’s a…

Arrow icon View all videos

In partnership with:

DFID logo