COVID-19 Resources

Trusted, clear and effective communication and engagement approaches are critical to ensure that fear, panic and rumours do not undermine COVID-19 responses. You can use the tools and resources in this section to incorporate CEA into your COVID-19 operations. All resources can be found in list format here.

30 May 2022

Adapting an Ebola feedback mechanism for COVID-19

Type:

Case Study

Organization:

Croix-rouge du Congo, IFRC, Social + behaviour change, UNICEF

A case study on how, in DRC, an interagency community feedback mechanism originally established to better understand people’s perceptions of the Ebola virus has been adapted to gather insights on…

  • Community feedback
  • COVID-19
  • DRC
  • Ebola

11 May 2022

COVID and pregnancy toolkit

Type:

Tool

Organization:

IFRC

IFRC’s Americas Community Engagement and Accountability (CEA), Communication and Health areas have created a toolkit with the objective of providing resources and ideas for National Societies to deliver information (through…

  • Spanish
  • Toolkit
  • Vaccines
  • Pregnancy

13 April 2022

Community feedback webinar series | COVID-19 vaccine boosters

Type:

Webinar

Organization:

IFRC

The community Feedback Webinar series aims to leverage RCCE/CEA technical support to strengthen the responses to COVID-19 undertaken by each African National Society by promoting monthly interactive discussions and peer…

  • Feedback
  • French
  • Misinformation/ rumours
  • Vaccines

1 April 2022

Social media in COVID-19 response – Bulgaria, Georgia, and IFRC

Type:

Case Study

Organization:

IFRC

These case studies look at some of the different approaches National Societies have taken to maintain interaction with communities during COVID-19, the impact social media has had, and how these…

  • COVID-19
  • Russian
  • Social media
  • Ukrainian

1 April 2022

Refugees, asylum seekers, and COVID-19 – Greece, United Kingdom and Netherlands

Type:

Case Study

Organization:

IFRC

These case studies look at the approaches National Societies across Europe have adopted to engage marginalised communities in the pandemic response.

  • Co-production
  • COVID-19
  • Migrants
  • CEA and Migration

1 April 2022

Feedback in COVID-19 real-time tracking of community views – case studies from Belarus, Romania, and Turkey

Type:

Case Study

Organization:

IFRC

These case studies looks at some of the different approaches National Societies have taken to feedback mechanisms, the choices they have made based on their different contexts, the benefits and…

  • COVID-19
  • Feedback mechanism
  • KoBo
  • Russian

1 April 2022

Using surveys to hear community views in the COVID-19 response – Experience from Kazakhstan, South Caucasus, and Turkey

Type:

Case Study

Organization:

IFRC

These case studies seek to illustrate some of the approaches National Societies have adopted to implementing surveys during COVID-19, paying attention to their various contexts, the benefits and limitations they…

  • Assessments and surveys
  • Central Asia
  • COVID-19
  • KAP

23 March 2022

COVID-19: Community perceptions in Malaysia

Type:

Report

Organization:

IFRC, Malaysian Red Crescent, WHO

This report analyses community perceptions of COVID-19 in Malaysia to understand the communities’ knowledge, questions and communication preferences around COVID-19 and COVID-19 vaccines. The report is split in to different…

  • Assessments and surveys
  • COVID-19
  • Malay
  • Misinformation/ rumours

17 March 2022

Ask Dr Ben videos

Type:

Video

Organization:

IFRC

A series of videos designed to help NSs tackle key COVID-19 questions and rumours in an accurate and precise manner. Available in English and French.

  • COVID-19
  • French
  • Information as aid
  • Misinformation/ rumours

16 March 2022

COVID 19 Perception survey: Charles Town Maroons, Portland

Type:

Report

Organization:

Jamaica Red Cross

The Jamaica Red Cross implemented a survey with community members to learn about their experiences and perceptions about COVID-19 and vaccines. This report summarises its findings and offers practical recommendations.…

  • Assessments and surveys
  • COVID-19
  • Elderly
  • Indigenous populations

15 March 2022

Summary of COVID-19 in the Americas: Listening to the most vulnerable

Type:

Report

Organization:

IFRC

This is the short version of the COVID-19 in the Americas research. This summary contains the essential key findings and offers hands-on recommendations around four main areas: the impact of…

  • Assessments and surveys
  • COVID-19
  • Indigenous populations
  • Migrants

15 March 2022

COVID-19 in the Americas: Listening to the most vulnerable

Type:

Report

Organization:

IFRC

This research from the IFRC brings the voices and experiences of vulnerable people and communities from nine countries, including migrants, refugees, indigenous populations and host communities, in in Latin America…

  • Assessments and surveys
  • Indigenous populations
  • Migrants
  • Perception Survey