COVID-19 Resources

Trusted, clear and effective communication and engagement approaches are critical to ensure that fear, panic and rumours do not undermine COVID-19 responses. You can use the tools and resources in this section to incorporate CEA into your COVID-19 operations. All resources can be found in list format here.

New

18 May 2023

Malawi Red Cross CEA KatiKati Case Study

Type:

Case Study

Organization:

IFRC, Malawi Red Cross

The following case study follows the KatiKati initiative which is an SMS based initiative for collecting community feedback that was piloted in a number of African National Societies, including Malawi Red Cross.

  • CEA and Health
  • Community feedback
  • COVID-19
  • KatiKati
New

16 May 2023

Social Listening – Perceptions and Rumours COVID-19, Ecuador (March 2023)

Type:

Report

Organization:

Ecuadorian Red Cross, IFRC

A qualitative analysis of Tweets posted by registered users in Ecuador on: i) Rumours about vaccination and the pandemic; ii) Levels of trust in the actors involved in the response to the pandemic. This document includes CEA recommendations with an operational focus.

  • CEA and Health
  • COVID-19
  • Misinformation/ rumours
  • Social media
New

11 May 2023

Deploying Risk Communications and Community Engagement (RCCE) approaches for Covid-19 immunisation

Type:

Case Study

Organization:

Collective Service RCCE, IFRC, UNICEF, WHO, DT Global UK

A compendium of Risk Communication Community Engagement (RCCE) case studies produced with DT Global UK and commissioned by UNICEF in support of the Collective Service to highlight the important role of RCCE and COVID-19 immunisation across IFRC, UNICEF and WHO.

  • Case study
  • CEA and Health
  • COVID-19
  • RCCE

15 March 2023

COVID-19 Perception Survey, Ecuador: March 2023

Type:

Survey

Organization:

Ecuadorian Red Cross, IFRC

This survey was applied by Ecuadorian Red Cross (ERC) volunteers in 22 of the 24 provinces of the country and captures part of the participants’ perceptions towards the COVID-19 vaccine, three years into the pandemic.

  • CEA and Health
  • COVID-19
  • Perception Survey
  • Spanish

15 March 2023

COVID-19 Regional Perception Survey, March 2023

Type:

Survey

Organization:

IFRC

This survey was implemented online by IFRC, and provides regional quantitative data on participants’ perceptions, fears and interests towards COVID-19 and its vaccination, 3 years into the pandemic.

  • CEA and Health
  • COVID-19
  • Perception Survey
  • Spanish

9 February 2023

From managing misconceptions to building trust in Covid-19 vaccination

Type:

Case Study

Organization:

IFRC, Nepal Red Cross

A case study capturing how Nepal Red Cross Society volunteers engaged with the communities in Nepal to tackle Covid-19 vaccine hesitancy.

  • COVID-19
  • Misinformation
  • Vaccines

9 January 2023

Context analysis report, Papua New Guinea

Type:

Report

Organization:

IFRC, Papua New Guinea Red Cross

This report presents the context analysis and needs assessment of the vulnerable population that the seven branches of the Papua New Guinea Red Cross reach. The findings cover the safety and support within the community, most important needs, disaster preparedness, access to essential health care, vaccination against COVID-19, preferred information channels and information needs, community engagement and accountability, and others that will inform programme priorities and planning.

  • Asia Pacific
  • CEA and Health
  • Context analysis
  • COVID-19

1 December 2022

Guyana COVID-19 Perception Study 2022 (summary)

Type:

Report

Organization:

Guyana Red Cross, IFRC

This document contains a summary analysis of findings from six focus groups and an online perception survey, developed by the Guyana Red Cross Society with support from the IFRC CEA Americas team, on the COVID-19 perceptions of migrant population; members of indigenous peoples in a situation of migration; and members of local indigenous peoples. Additionally, it contains CEA recommendations and action points.

  • COVID-19
  • Focus group discussion
  • CEA and Health
  • Indigenous populations

1 December 2022

Guyana COVID-19 Perception Study 2022

Type:

Report

Organization:

Guyana Red Cross, IFRC

This document contains an analysis of findings from six focus groups and an online perception survey, developed by the Guyana Red Cross Society with support from the IFRC CEA Americas team, on the COVID-19 perceptions of migrant population; members of indigenous peoples in a situation of migration; and members of local indigenous peoples. Additionally, it contains CEA recommendations and action points.

  • COVID-19
  • Focus group discussion
  • CEA and Health
  • Indigenous populations

10 October 2022

CEA in Covid-19, highlights

Type:

Case Study

Organization:

IFRC

This document highlights just some of the activities and impacts achieved by the Red Cross Red Crescent Movement supporting communities around the world during COVID-19.

  • Advocacy
  • COVID-19
  • Data analysis
  • Focus group discussion

22 August 2022

Covid-19 Toolkit

Type:

Tool

Organization:

IFRC

After two and a half years since the beginning of the COVID-19 pandemic, it would seem that the emergency is over, however there is still much work to be done and it is key to raise awareness as well as to inform about the situation. For this reason, the Americas CEA and Communications teams have created an updated Toolkit that includes key messages, social media resources, videos, graphics, audios, podcasts and documents of interest.

  • COVID-19
  • Social media
  • Spanish
  • Vaccines

7 July 2022

Community feedback report Asia Pacific region (feb-may 2022)

Type:

Report

Organization:

IFRC

A community feedback report documenting community questions on COVID-19 in Asia Pacific, including questions on vaccination centres for booster shots, blood donations related to COVID-19, and other rumours on vaccines safety.

  • Community feedback
  • COVID-19
  • Vaccines