CEA and Health

Before, during and after a health emergency, it is essential to provide people with trusted, clear and effective information. Engaging with communities can help to prevent fear, panic and rumours from undermining response efforts. Visit our COVID-19 page below or explore all CEA and health resources by using the search function.

Key resources

4 April 2022

IFRC Epidemic Control Toolkit

The Epidemic Control Toolkit provides guidance on evidence-based methods to prevent and control the spread of epidemics at…

13 May 2021

Updated Epidemic Control training package for volunteers

An updated Epidemic Control for Volunteers/RCCE training package for volunteers, setting up of the qualitative community feedback mechanism…

2 April 2020

Working with communities: a toolbox

This toolbox is designed to provide quick and easy access for managers to a range of tools at…

10 April 2024

Building Trust During COVID-19 in Humanitarian Settings: Video

Type:

Video

Organization:

IFRC, Red Crescent Society of Kyrgyzstan, US AID

This video case study from the Red Crescent Society of Kyrgyzstan shows their experiences in the Building Trust project, supported by USAID’s Bureau of Humanitarian Affairs, and how they were…

  • CEA and Health
  • Community feedback
  • COVID-19
  • Trust

10 April 2024

Building Trust During COVID-19 in Humanitarian Settings: Lessons Learnt

Type:

Report

Organization:

IFRC, Red Crescent Society of Kyrgyzstan, US AID

This Red Crescent Society of Kyrgyzstan (RCSK) lessons-learned workshop report for the Building Trust project, supported by USAID’s Bureau of Humanitarian Affairs, sets out learning gained during the project which…

  • CEA and Health
  • COVID-19
  • Lessons learnt
  • Trust

10 April 2024

From COVID-19 to routine vaccination: building trust through evidenced-based adaptation

Type:

Case Study

Organization:

IFRC, Red Crescent Society of Kyrgyzstan

This case study from the Red Crescent Society of Kyrgyzstan shows their experiences in the Building Trust project, supported by USAID’s Bureau of Humanitarian Affairs, and how they were able…

  • CEA and Health
  • Community feedback
  • COVID-19
  • Measles

27 March 2024

Building Trust Through Vaccinations and Healthy Lifestyles

Type:

Video

Organization:

Ecuadorian Red Cross, IFRC

Community Engagement and Accountability (CEA) allows us to have the people at the centre of our humanitarian work. In this video we observe how the Ecuadorian Red Cross has entered…

  • CEA and Health
  • Spanish
  • Vaccines

20 March 2024

Papua New Guinea Red Cross COVID-19 Case Study Series

Type:

Case Study

Organization:

IFRC, Papua New Guinea Red Cross

A series of case studies on Papua New Guinea Red Cross’ COVID-19 preparedness and response operation, including their work on increasing vaccine awareness and collecting community feedback.

  • Case study
  • CEA and Health
  • Community feedback
  • COVID-19

7 March 2024

Empowering people with disabilities through responsive community feedback & complaint mechanism

Type:

Case Study

Organization:

Norwegian Red Cross, Pakistan Red Crescent

A case study documenting how Pakistan Red Crescent Society and NorCross incorporated a complaints and feedback mechanism into their Health and Wash project in Khyber Pakhtunkhwa.

  • Community feedback
  • Complaints
  • COVID-19
  • People with Disabilities

7 March 2024

Nepal Red Cross COVID-19 Case Study Series

Type:

Case Study

Organization:

IFRC, Nepal Red Cross

A series of case studies on Nepal Red Cross Societies (NRCS) COVID-19 preparedness and response operation, including their work on supporting health desks at transit points and reaching vulnerable groups.

  • Case study
  • CEA and Health
  • COVID-19
  • Disease

21 February 2024

Papua New Guinea: Community Feedback Reports

Type:

Report

Organization:

IFRC, Papua New Guinea Red Cross

A series of community feedback reports capturing data collected between October and November 2023 on COVID-19 perceptions in Papua New Guinea.

  • CEA and Health
  • Community feedback
  • COVID-19
  • Epidemics

5 February 2024

Navigating New Grounds – The Psychological Consequences of Displacement

Type:

Report

Organization:

IFRC

This report provides an analysis of the psychosocial challenges and needs of Ukrainian refugees, both within Ukraine and in neighbouring countries. The study is critical in highlighting the complex psychological…

  • CEA and Migration
  • MHPSS
  • Migration and displacement
  • Refugees

30 November 2023

From Feedback to Action, CEA ECHO PPP Learning Session

Type:

Webinar

Organization:

IFRC

From Feedback to Action – a cross-regional peer learning webinar sharing experiences of how countries who are part of IFRC’s programmatic partnership pilot with ECHO have ensured feedback mechanisms are…

  • CEA and Health
  • Community feedback
  • ECHO PPP
  • Feedback mechanism

20 November 2023

Perception Survey on COVID-19 and Routine Immunisation

Type:

Survey

Organization:

IFRC, Mongolian Red Cross Society, US AID

As part of the USAID/BHA Building Trust Project, the Mongolian Red Cross Society (MRCS) conducted a household survey in July 2023 on community trust towards their organisation, and perception on…

  • CEA and Health
  • COVID-19
  • Mongolia
  • Perception Survey

31 October 2023

Community Engagement and Accountability Impact Research: Georgia Case Study

Type:

Case Study

Organization:

IFRC

This case study was conducted as part of research commissioned by the IFRC on the impact of community engagement and accountability (CEA) on public health emergencies. The overall objective of…

  • Case study
  • COVID-19
  • Epidemics
  • Impact