CEA and Health

Before, during and after a health emergency, it is essential to provide people with trusted, clear and effective information. Engaging with communities can help to prevent fear, panic and rumours from undermining response efforts. Actively involving communities in the design, delivery, and evaluation of health interventions helps ensure that services are relevant, inclusive, and responsive to diverse needs. Accountability mechanisms, including clear information sharing and accessible feedback channels, enable people to influence decisions that affect their health and well-being.

Key resources

4 April 2022

IFRC Epidemic Control Toolkit

The Epidemic Control Toolkit provides guidance on evidence-based methods to prevent and control the spread of epidemics at…

2 April 2020

Working with communities: a toolbox

This toolbox is designed to provide quick and easy access for managers to a range of tools at…

13 May 2021

Updated Epidemic Control training package for volunteers

An updated Epidemic Control for Volunteers/RCCE training package for volunteers, setting up of the qualitative community feedback mechanism…

17 June 2026

Frequently Asked Questions About Bundibugyo Virus Disease (BVD)

Type:

Question Bank

Organization:

IFRC

This resource provides a comprehensive set of frequently asked questions and answers on Bundibugyo virus disease (BVD), covering symptoms, transmission, prevention, treatment, vaccination, and response measures.

  • Bundibugyo virus disease (BVD)
  • CEA and Health
  • Disease
  • RCCE

17 June 2026

Community Feedback Data Analysis Guide (MVB Response)

Type:

Guidance note

Organization:

IFRC

This guide outlines how to collect, analyse, and use community feedback to inform Risk Communication and Community Engagement (RCCE) during outbreak response. It provides practical steps for data consolidation, coding,…

  • CEA and Health
  • Community feedback
  • Data analysis
  • Disease

17 June 2026

Risk Communication, Community Engagement and Accountability (RCCE) for Ebola Preparedness and Response

Type:

Guidance note

Organization:

IFRC

This resource outlines key Risk Communication, Community Engagement and Accountability (CEA) activities for Ebola Virus Disease (EVD) preparedness and response, covering readiness, pre-positioning, and early action phases.

  • CEA and Health
  • Disease
  • Ebola
  • Preparedness

17 June 2026

Key Messages on How Bundibugyo Virus Disease (BVD) Compares to Other Ebola Diseases

Type:

Message bank

Organization:

Africa CDC, IFRC, UNICEF, WHO

This resource provides a concise overview of Bundibugyo virus disease (BVD), including how it compares to other Ebola diseases, how it spreads, and what actions are needed to control outbreaks.

  • Bundibugyo virus disease (BVD)
  • CEA and Health
  • Ebola
  • French

17 June 2026

Key Messages and Narratives on Bundibugyo Virus Disease (BVD)

Type:

Message bank

Organization:

Africa CDC, IFRC, UNICEF, WHO

This resource provides a comprehensive set of Risk Communication and Community Engagement (RCCE) messages and narratives on Bundibugyo virus disease (BVD), intended to support public health response efforts.

  • Bundibugyo virus disease (BVD)
  • CEA and Health
  • Disease
  • French

17 June 2026

Key Messages on Bundibugyo Virus Disease (BVD) for Refugees and Displaced People

Type:

Message bank

Organization:

Africa CDC, IFRC, IOM – UN Migration, UNHCR, UNICEF, WHO

A set of tailored Risk Communication and Community Engagement (RCCE) messages and narratives on Bundibugyo virus disease (BVD) for people on the move and living in camp settings, including refugees,…

  • Bundibugyo virus disease (BVD)
  • CEA and Health
  • Disease
  • Displacement

20 August 2025

Closing the Feedback Loop: IFRC, Zambia

Type:

Video

Organization:

British Red Cross, IFRC

In this video, IFRC’s CEA Officer Shadreck Munkombwe unpacks the importance of closing the feedback loop—a continuous process of collecting, analysing, and acting on community feedback.

  • CEA and Health
  • Cholera
  • Community feedback

19 August 2025

Improving Health Outcomes Through RCCE: DRC Red Cross

Type:

Video

Organization:

British Red Cross, DR Congo Red Cross

In this video, Kally Mankatu, Director of CEA at the Red Cross of the Democratic Republic of the Congo (RCDRC), shares how the national society is strengthening CEA to improve…

  • CEA and Health
  • COVID-19
  • Epidemics
  • French

9 June 2025

Review of Dengue Preparedness and Response of Red Cross Red Crescent Societies in Asia Pacific and Americas Regions

Type:

Report

Organization:

IFRC

This operational review examines IFRC’s Disaster Response Emergency Fund (DREF) interventions for dengue outbreaks across seven countries in the Asia Pacific and Americas regions. This report underscores the critical importance…

  • Americas
  • Asia Pacific
  • CEA and Health
  • Dengue

7 June 2025

CBRN Rumour and Messaging Kit

Type:

Toolkit

Organization:

IFRC

This short kit has been developed to support National Societies in Europe to better prepare for and respond to community fears, misinformation, and communication challenges linked to potential Chemical, Biological,…

  • CBRN
  • MHPSS
  • Misinformation
  • RCCE

6 May 2025

Guidance For Integrating Community Engagement Into National Cholera Plans

Type:

Guide

Organization:

Global Task Force on Cholera Control

This guidance document is for those involved in designing, developing, and implementing National Cholera Plan for Control or Elimination (NCPs). Its focus is on integrating community engagement across all pillars…

  • Cholera

17 April 2025

Interagency Coordination Strengthens Red Cross Capacity and Knowledge

Type:

Case Study

Organization:

IFRC, Indonesian Red Cross

This case study explores how the Indonesian Red Cross has strengthened its disaster and epidemic response by actively participating in interagency coordination forums, improving access to data, expertise, and resources…

  • Arabic
  • ECHO PPP
  • Epidemics
  • French