CEA and Migration

The resources and tools on this page can be used to incorporate CEA into your migration responses.

Key resources

22 November 2022

Humanitarian Service Points Toolkit

Humanitarian Service Points (HSPs) are designed to create a safe and welcoming space for migrants to receive services…

27 July 2020

Accountability, feedback & complaints mechanisms in humanitarian responses to migration

This guidance document provides an overview of accountability to affected people and where feedback and complaints mechanisms fit….

26 March 2020

3-step feedback mechanism: Closed feedback loops with migrants on the move

Guidelines for National Societies from the Red Cross AMiRA Programme on how to set up a feedback mechanism…

2 July 2019

How West African migrants engage with migration information en-route to Europe

Type:

Report

Organization:

EU Publications

A report from the EU Publications Office, entitled: ‘How West African Migrants Engage with Migration Information en-route to Europe’. It supports the development of a strategic communications campaign for migrants.

  • Displacement
  • Information as aid
  • Migrants
  • CEA and Migration

1 July 2019

Youth and migration in Europe

Type:

Training Material

Organization:

IFRC

A powerpoint presentation about the IFRC’s European Youth Network. It details the youth work of the various national societies and the challenges they face.

  • Displacement
  • Migrants
  • CEA and Migration
  • Youth

29 June 2019

Tracking Migrant Perception in Italy: a case study by IFRC

Type:

Case Study

Organization:

IFRC

An IFRC case study produced by Ground Truth on ‘Tracking Migrant Perceptions in Italy’, which includes perception surveys. More resources are available on the Ground Truth website: https://groundtruthsolutions.org/.

  • Assessments and surveys
  • Asylum seekers
  • CEA and Migration
  • Migrants

29 June 2019

How to establish and manage a systematic community feedback mechanism

Type:

Tool

Organization:

IFRC

An IFRC guide on ‘How to Establish and Manage a Systematic Community Feedback Mechanism’, which details how to integrate community feedback to improve decision making.

  • Feedback
  • CEA and Migration
  • Monitoring
  • Participation

27 June 2019

Rohingya response rumour tracking

Type:

Publication

Organization:

Internews

A ‘Flying News’ Rumour Bulletin from Internews, which addresses information gaps between humanitarian agencies and refugees Bangladesh. Additional resources are available on the Internews website: https://internews.org/.

  • Communication
  • Information
  • CEA and Migration
  • Participation

27 June 2019

When the rubber hits the road

Type:

Report

Organization:

Humanitarian Advisory Group

A report from the Humanitarian Advisory Group, about local leadership in the first 100 days of the Rohingya crisis response. The report looks at how the global localisation agenda influences…

  • Displacement
  • Emergencies
  • Leadership
  • Migrants