CEA and Migration

The resources and tools on this page can be used to incorporate CEA into your migration responses.

Key resources

22 November 2022

Humanitarian Service Points Toolkit

Humanitarian Service Points (HSPs) are designed to create a safe and welcoming space for migrants to receive services…

27 July 2020

Accountability, feedback & complaints mechanisms in humanitarian responses to migration

This guidance document provides an overview of accountability to affected people and where feedback and complaints mechanisms fit….

26 March 2020

3-step feedback mechanism: Closed feedback loops with migrants on the move

Guidelines for National Societies from the Red Cross AMiRA Programme on how to set up a feedback mechanism…

17 June 2019

CEA in Greece Powerpoint presentation

Type:

Training Material

Organization:

IFRC

A presentation from the IFRC’s Budapest CEA workshop, held in March 2017. It provides a summary of the CEA programmes taking place in Greece at the time.

  • Displacement
  • Information as aid
  • Migrants
  • CEA and Migration

17 June 2019

CEA workshop presentation – information as aid in migration contexts

Type:

Training Material

Organization:

IFRC

A presentation by the IFRC about how mobile apps and social media can be used to reach communities. This includes the IFRC’s own app, ‘Virtual Volunteer’.

  • Displacement
  • Information as aid
  • Migrants
  • CEA and Migration

16 June 2019

Humanitarian Futures for Messaging Apps

Type:

Report

Organization:

ICRC

A report from the International Committee of the Red Cross, detailing the rise of mobile messaging apps and how these can be used to support CEA activities.

  • Conflict
  • Disaster
  • Emergencies
  • CEA and Migration