Migrant satisfaction surveys on Health Days in Peru

Resource details

Resource details

Resource type: Case Study

Organisation: IFRC, Peruvian Red Cross

Region: Americas

Category: Case study, Complaints and feedback, CEA and Migration

Tags: Feedback, CEA and Health, Migrants, CEA and Migration, Satisfaction survey, South America, Spanish

Publication year: 2020

Language: English

Description

Description

A case study on the implementation of satisfaction surveys which were used to collect feedback from migrant populations on health services in Peru during 'Health Days'. Health Days were set up by the Peruvian Red Cross with support from IFRC in response to the lack of available health services for migrants in Peru.