Accountability, feedback & complaints mechanisms in humanitarian responses to migration
Resource type: Publication
Organisation: Start Network
Category: Complaints and feedback, CEA and Migration
Tags: Complaints, Displacement, Feedback, French, CEA and Migration, Spanish
Publication year: 2020
This guidance document provides an overview of accountability to affected people and where feedback and complaints mechanisms fit. It outlines some of the challenges of migration contexts, as well as highlights the lessons learned by organisations implementing feedback and complaints mechanisms in migration contexts.