Accountability, feedback & complaints mechanisms in humanitarian responses to migration

Resource details

Resource details

Resource type: Publication

Organisation: Start Network

Region: Global

Category: Complaints and feedback

Tags: Complaints, Displacement, Feedback, Migration

Publication year: 2020

Language: English

Description

Description

This guidance document provides an overview of accountability to affected people and where feedback and complaints mechanisms fit. It outlines some of the challenges of migration contexts, as well as highlights the lessons learned by organisations implementing feedback and complaints mechanisms in migration contexts.