CEA and Migration

The resources and tools on this page can be used to incorporate CEA into your migration responses.

Key resources

22 November 2022

Humanitarian Service Points Toolkit

Humanitarian Service Points (HSPs) are designed to create a safe and welcoming space for migrants to receive services…

27 July 2020

Accountability, feedback & complaints mechanisms in humanitarian responses to migration

This guidance document provides an overview of accountability to affected people and where feedback and complaints mechanisms fit….

26 March 2020

3-step feedback mechanism: Closed feedback loops with migrants on the move

Guidelines for National Societies from the Red Cross AMiRA Programme on how to set up a feedback mechanism…

11 June 2020

AVAIL project: Refugee and host community buddying in Latvia

Type:

Video

Organization:

Latvian Red Cross

A video on the AVAIL project’s “buddies” initiative which matches up new arrivals with local “buddies”. Buddies are volunteers from the local community who are able to provide practical and…

  • Asylum
  • Asylum seekers
  • AVAIL
  • Buddying

4 June 2020

AVAIL project: Co-production in service design and service delivery with people seeking asylum in Wales

Type:

Case Study

Organization:

British Red Cross

A case study of the AVAIL project’s ‘Peer Educator delivered Life Skills Course’ which was co-designed and co-delivered by 17 people with lived experience of the asylum process to 66…

  • Asylum
  • Asylum seekers
  • AVAIL
  • Migrants

4 June 2020

AVAIL project: Feedback from the AVAIL buddying activities

Type:

Case Study

Organization:

Latvian Red Cross

A case study on the Irish Red Cross’ and Latvian Red Cross’ ‘buddying activities’. Part of the AVAIL project, buddies are volunteers from the local community who are able to…

  • Asylum
  • Asylum seekers
  • AVAIL
  • Buddying

2 April 2020

Including migrants and displaced people in preparedness and response activities: Asia Pacific

Type:

Tool

Organization:

IFRC

This document provides guidance for Asia Pacific National Societies on how to include migrants and displaced people in COVID-19 preparedness and response activities.

  • Asia Pacific
  • Camps
  • COVID-19
  • Disease

2 April 2020

Including migrants and displaced people in preparedness and response activities: MENA

Type:

Tool

Organization:

IFRC

This document provides guidance for MENA (Middle East and North Africa) National Societies on how to include migrants and displaced people in COVID-19 preparedness and response activities.

  • Camps
  • COVID-19
  • Disease
  • Emergencies

2 April 2020

Case study: Assessment report, Red Cross Multi-functional Centre of Thessaloniki

Type:

Case Study

Organization:

IFRC

This case study details the work of The Red Cross Multifunctional Centre (MFC) in Thessaloniki to establish a system to listen, collect, analyse, respond to and act on feedback to…

  • Assessments and surveys
  • CEA and Migration
  • Migrants
  • Refugees