CEA and Migration

The resources and tools on this page can be used to incorporate CEA into your migration responses.

Key resources

22 November 2022

Humanitarian Service Points Toolkit

Humanitarian Service Points (HSPs) are designed to create a safe and welcoming space for migrants to receive services…

27 July 2020

Accountability, feedback & complaints mechanisms in humanitarian responses to migration

This guidance document provides an overview of accountability to affected people and where feedback and complaints mechanisms fit….

26 March 2020

3-step feedback mechanism: Closed feedback loops with migrants on the move

Guidelines for National Societies from the Red Cross AMiRA Programme on how to set up a feedback mechanism…

New

20 February 2024

Case Study on CEA for People on the Move in The Gambia

Type:

Case Study

Organization:

IFRC, Netherlands Red Cross

A case study on Community Engagement and Accountability (CEA) in migration and Humanitarian Service Points (HSP) in The Gambia. This case study is shaped as an interactive storytelling piece in…

  • CEA and Migration
  • HSP
  • Humanitarian Service Points
  • Interactive
New

5 February 2024

Navigating New Grounds – The Psychological Consequences of Displacement

Type:

Report

Organization:

IFRC

This report provides an analysis of the psychosocial challenges and needs of Ukrainian refugees, both within Ukraine and in neighbouring countries. The study is critical in highlighting the complex psychological…

  • CEA and Migration
  • MHPSS
  • Migration and displacement
  • Refugees
New

5 February 2024

Information checklist: What to share with people migrating to a new country?

Type:

Checklist

Organization:

IFRC

This document provides a checklist of information that can be provided to people at any stage of their migration journey, or to help them familiarise with a new context.

  • Migration and displacement
  • Spanish

11 September 2023

The Co-production Values Pyramid

Type:

Report

Organization:

British Red Cross

This document sets out the British Red Cross’ developing approach to creating the conditions for achieving and measuring progress of the following priority outcomes from its 2030 Strategy in relation…

  • Co-production
  • Migration and displacement

12 July 2023

Ramadan Celebration Survey

Type:

Case Study

Organization:

Hellenic Red Cross

A case study documenting how Hellenic Red Cross (HRC) Accommodation Centres organised a survey to help understand how the centres could best cater to young people’s needs and priorities during…

  • Asylum seekers
  • CEA and Migration
  • Migrants
  • Survey

29 March 2023

Implementing CEA in accommodation centres for unaccompanied young people

Type:

Case Study

Organization:

Hellenic Red Cross

Over the past five years, Hellenic Red Cross has been institutionalising and integrating CEA across its programmes and services. This case study looks at how CEA approaches have informed their…

  • Asylum seekers
  • CEA and Migration
  • Institutionalisation
  • Migrants