CEA and Migration
The resources and tools provided on this page are designed to help you effectively integrate Community Engagement and Accountability (CEA) into your migration responses, ensuring that the voices, needs, and feedback of affected communities are prioritised throughout your planning, implementation and evaluation and learning processes.
Key resources
Family Reunification (REPAIR) Toolkit
Explore our new Family Reunification (REPAIR) Toolkit where you’ll find a host of videos, guides, information materials, case studies, and reports which have been developed together with people with lived experience of family reunification.

26 November 2020
Community participatory appraisal with migrant population in Ecuador
Type:
Case StudyOrganization:
IFRCA case study on community participatory appraisals with migrant populations in Ecuador implemented by the ERC with the aim to obtain a better knowledge and understanding of the main problems…
26 October 2020
Migrant satisfaction surveys on Health Days in Peru
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Case StudyOrganization:
IFRC, Peruvian Red CrossA case study on the implementation of satisfaction surveys which were used to collect feedback from migrant populations on health services in Peru during ‘Health Days’. Health Days were set…
24 September 2020
Covid-19/migration WhatsApp Business line
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Case StudyOrganization:
IFRCA case study of the WhatsApp business line that was set up in Peru to provide remote assistance to migrants affected by the COVID-19 crisis. Available in English and Spanish.
27 July 2020
Accountability, feedback & complaints mechanisms in humanitarian responses to migration
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PublicationOrganization:
Start NetworkThis guidance document provides an overview of accountability to affected people and where feedback and complaints mechanisms fit. It outlines some of the challenges of migration contexts, as well as…
23 July 2020
Toolkit: “I’ll explain it with clay”
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ToolOrganization:
IFRCA toolkit containing links to videos which use clay figures to address topics relating to COVID-19, such as stigma and rumours, as well as issues surrounding migration, including social inclusion.…
11 June 2020
AVAIL project: Refugees support new arrivals with Life Skills course
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VideoOrganization:
British Red CrossA video on the British Red Cross’ ‘Life Skill’ course. For people who are seeking asylum in the UK, Life Skills courses are designed and delivered by peer educators who…
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