COVID-19 Resources

Trusted, clear and effective communication and engagement approaches are critical to ensure that fear, panic and rumours do not undermine COVID-19 responses. You can use the tools and resources in this section to incorporate CEA into your COVID-19 operations. All resources can be found in list format here.

1 July 2021

‘COVID-19 and its impacts’: Social listening report on online conversations in Eastern and Southern Africa

Type:

Report

Organization:

UNICEF ESARO

This monthly report provides key highlights of the digital conversations on COVID-19 and its impacts in Eastern and Southern Africa. The report builds on different categories of online signals including…

  • Community feedback
  • Media
  • Social media

1 July 2021

Cameroon Red Cross: All against COVID-19, a case study

Type:

Case Study

Organization:

Cameroon Red Cross

A case study on how the Cameroon Red Cross’ collected community feedback to find out more about perceptions and needs related to the COVID-19. The case study can also be…

  • Community feedback
  • Perceptions

7 June 2021

Operational guide for engaging communities in contact tracing

Type:

Guide

Organization:

GOARN, IFRC, UNICEF, WHO

The purpose of this guidance is to reinforce the place of community engagement and participation in the contact tracing process. The guidance and related products articulate best practice principles for…

  • Contact tracing

2 June 2021

One light, one tunnel: How commitments to COVID-19 vaccine equity can become reality for last mile communities

Type:

Policy brief

Organization:

IFRC

An IFRC policy brief on equity in COVID-19 vaccination containing practical examples of how Red Cross and Red Crescent are supporting vaccination efforts worldwide. This brief includes a special chapter…

  • Arabic
  • Community mobilization
  • Equity
  • French

27 May 2021

Vaccination status of refugees in Turkey – survey results ii

Type:

Report

Organization:

IFRC, Toplum Merkezi, Turkish Red Crescent

A survey on the vaccination status of refugees aged 65 and above conducted by the Turkish Red Crescent Society.

  • Refugees
  • Survey
  • Vaccines
  • Vulnerable groups

24 May 2021

COVID 19 Community feedback report, Nepal April 2021

Type:

Report

Organization:

IFRC

A community feedback report on COVID-19 in Nepal. The health system in Nepal is struggling with a new wave of COVID-19 and community feedback highlights this through increased questions about…

  • Community feedback

20 May 2021

Perceptions of a pandemic: Africa Red Cross / Red Crescent volunteer perceptions

Type:

Report

Organization:

Ground Truth, IFRC

This report presents highlights from the Covid-19 perceptions survey of Red Cross/ Red Crescent (RCRC) volunteers across the Africa region. The goal is to gain insights into how the pandemic…

  • Assessments and surveys
  • Community feedback
  • French
  • Perceptions

13 May 2021

“Feedback is useless! Unless someone acts on it”

Type:

Webinar

Organization:

Ground Truth, IFRC

A recorded session from Humanitarian Networks and Partnerships Week (HNPW) organized by Ground Truth Solutions and IFRC that digs into what happens after the feedback mechanism and after data is…

  • Community feedback
  • Feedback mechanism

13 May 2021

Updated Epidemic Control training package for volunteers

Type:

Training Material

Organization:

IFRC

An updated Epidemic Control for Volunteers/RCCE training package for volunteers, setting up of the qualitative community feedback mechanism used in the Ebola response in DRC, and working through the RCCE…

  • Community feedback
  • Epidemic control
  • French
  • RCCE

12 May 2021

COVID-19 Risk Communication and Community Engagement (RCCE) Assessment

Type:

Report

Organization:

U-Learn

This assessment aims to strengthen the evidence base surrounding risk communication and community engagement (RCCE) approaches in Uganda, in particular in refugee communities during the COVID-19 response, to inform the…

  • Assessments
  • Community feedback
  • RCCE
  • Refugees

6 May 2021

COVID-19 Vaccine Perception Survey with volunteers from the Americas Region

Type:

Tool

Organization:

IFRC

18 National Societies participated with a total of 1,640 responses. The survey can be accessed through a dashboard, and the results can be filtered by national society. Available in English…

  • Community feedback
  • Perceptions
  • Spanish
  • Survey

5 May 2021

How to ensure an inclusive and community-centered COVID-19 vaccines rollout

Type:

Training Material

Organization:

IFRC

A rapid training session on how to ensure an inclusive and community-centered COVID-19 vaccines rollout for the Africa region. Available in English and French.

  • French
  • Training
  • Vaccines