CEA and Migration

The resources and tools provided on this page are designed to help you effectively integrate Community Engagement and Accountability (CEA) into your migration responses, ensuring that the voices, needs, and feedback of affected communities are prioritised throughout your planning, implementation and evaluation and learning processes.

Key resources

27 July 2020

Accountability, feedback & complaints mechanisms in humanitarian responses to migration

This guidance document provides an overview of accountability to affected people and where feedback and complaints mechanisms fit….

26 March 2020

3-step feedback mechanism: Closed feedback loops with migrants on the move

Guidelines for National Societies from the Red Cross AMiRA Programme on how to set up a feedback mechanism…

22 November 2022

Humanitarian Service Points Toolkit

Humanitarian Service Points (HSPs) are designed to create a safe and welcoming space for migrants to receive services…

4 June 2020

AVAIL project: Feedback from the AVAIL buddying activities

Type:

Case Study

Organization:

Latvian Red Cross

A case study on the Irish Red Cross’ and Latvian Red Cross’ ‘buddying activities’. Part of the AVAIL project, buddies are volunteers from the local community who are able to…

  • Asylum
  • Asylum seekers
  • AVAIL
  • Buddying

2 April 2020

Including migrants and displaced people in preparedness and response activities: Asia Pacific

Type:

Tool

Organization:

IFRC

This document provides guidance for Asia Pacific National Societies on how to include migrants and displaced people in COVID-19 preparedness and response activities.

  • Asia Pacific
  • Camps
  • COVID-19
  • Disease

2 April 2020

Including migrants and displaced people in preparedness and response activities: MENA

Type:

Tool

Organization:

IFRC

This document provides guidance for MENA (Middle East and North Africa) National Societies on how to include migrants and displaced people in COVID-19 preparedness and response activities.

  • Camps
  • COVID-19
  • Disease
  • Emergencies

2 April 2020

Case study: Assessment report, Red Cross Multi-functional Centre of Thessaloniki

Type:

Case Study

Organization:

IFRC

This case study details the work of The Red Cross Multifunctional Centre (MFC) in Thessaloniki to establish a system to listen, collect, analyse, respond to and act on feedback to…

  • Assessments and surveys
  • CEA and Migration
  • Migrants
  • Refugees

30 March 2020

CEA assessment report – community based migration programme in Turkey

Type:

Report

Organization:

IFRC

An assessment report analysing information needs, access to and preferences in using communication channels, community structures, social cohesion and behaviours of refugees and host communities in Turkey, and staff and…

  • Assessments and surveys
  • Communication
  • Refugees

26 March 2020

3-step feedback mechanism: Closed feedback loops with migrants on the move

Type:

Report

Organization:

British Red Cross, Ground Truth

Guidelines for National Societies from the Red Cross AMiRA Programme on how to set up a feedback mechanism with migrant populations on the move.

  • Feedback
  • Participation