Case studies: Europe
Browse case studies from the Europe region, including case studies on co-production, institutionalising CEA, and CEA in refugee services.
31 August 2021
Building trust and ensuring success through student engagement
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WHOThis case study looks at how Leuven University created a student-run testing and contact tracing centre, listening and responding to community feedback.
31 August 2021
Digital Contact tracing in Europe – Building trust with transparency
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WHOThis case study looks at how the Austrian Red Cross, in partnership with the ministry of health, developed Stop Corona Europe’s first COVID-19 digital contact tracing APP. Community trust was…
29 July 2021
Chatbots: A Conversation with the Community (A Kazakhstan Case Study)
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Red Crescent of KazakhstanIn 2021, the Kazakhstan Red Crescent Society developed a chatbot based on community preferences to receive information. The chatbot provides information from a trusted source in a forum that people…
1 July 2021
Learning about Covid-19-related stigma, quarantine and isolation experiences in Finland
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SSHAPThis study explores the forms and outcomes of coronavirus and COVID-19-related social stigma and the experiences of people who were home quarantined or isolated in Finland during the spring of…
19 April 2021
Survey on the migrant’s population information needs, regarding health issues (Covid-19)
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Hellenic Red CrossThe aim of this survey is to understand people’s knowledge and perceptions around COVID-19, and use these to inform how the Hellenic Red Cross seeks to address migrants’ information needs…
14 December 2020
CEA in Greek lessons
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Hellenic Red Cross, IFRCA case study on the implementation of a feedback mechanism designed to understand the effectiveness and appropriateness of Greek languages classes attended by migrants and refugees in Thessaloniki, particularly looking…
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