Case studies: Europe
Browse case studies from the Europe region, including case studies on co-production, institutionalising CEA, and CEA in refugee services.
4 June 2020
AVAIL project: How to ensure a meaningful participation of experts-by-experience in policy conversations
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British Red CrossThis case study draws on previous engagements of the VOICES Network, and discusses the value of the participation of experts-by-experience in policy conversations that are taking place throughout senior-level meetings, providing learning on how to achieve meaningful engagement.
4 June 2020
AVAIL project: Feedback from the AVAIL buddying activities
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Latvian Red CrossA case study on the Irish Red Cross’ and Latvian Red Cross’ ‘buddying activities’. Part of the AVAIL project, buddies are volunteers from the local community who are able to provide practical and emotional support, as well as opening doors to local networks, to help people ease their way into the new culture, society and community.
2 April 2020
Case study: Assessment report, Red Cross Multi-functional Centre of Thessaloniki
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IFRCThis case study details the work of The Red Cross Multifunctional Centre (MFC) in Thessaloniki to establish a system to listen, collect, analyse, respond to and act on feedback to understand better the aspect of the challenges that the migrants and refugees face in their daily life in Thessaloniki.
2 April 2020
Case study: Setting up a complaints and response mechanism
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Turkish Red CrescentThis case study details the setting up a complaints and response mechanism at the Turkish Red Crescent’s Community Centres in Ankara, Izmir, Konya and Gaziantep. The case study can also be watched as a video, here: https://youtu.be/ZKRBw1ABh0s
2 April 2020
Institutionalising CEA: A case study from the Hellenic Red Cross
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Hellenic Red CrossThis case study illustrates the actions that were taken to institutionalise Community Engagement and Accountability (CEA) – not as a standalone programme but as a cross-cutting approach integrated across Hellenic Red Cross’ domestic activities.
2 April 2020
Strategy language project
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British Red CrossA case study on the development the British Red Cross (BRC) new Corporate Strategy. This strategy aims to be people centred by bringing in the voices of different groups from within and outside the BRC to make sure that the strategy reflected each of these groups’ needs.
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