Case studies: Europe
Browse case studies from the Europe region, including case studies on co-production, institutionalising CEA, and CEA in refugee services.
31 August 2021
Digital Contact tracing in Europe – Building trust with transparency
This case study looks at how the Austrian Red Cross, in partnership with the ministry of health, developed Stop Corona Europe’s first COVID-19 digital contact tracing APP. Community trust was crucial in the use and promotion of the APP.
29 July 2021
Chatbots: A Conversation with the Community (A Kazakhstan Case Study)
Organization:Red Crescent of Kazakhstan
In 2021, the Kazakhstan Red Crescent Society developed a chatbot based on community preferences to receive information. The chatbot provides information from a trusted source in a forum that people had identified as a place they go for information on COVID-19. This case study looks at the current successes, challenges and reflection areas that the bot has generated and how the National Society is responding to them.
1 July 2021
Learning about Covid-19-related stigma, quarantine and isolation experiences in Finland
This study explores the forms and outcomes of coronavirus and COVID-19-related social stigma and the experiences of people who were home quarantined or isolated in Finland during the spring of 2020.
19 April 2021
Survey on the migrant’s population information needs, regarding health issues (Covid-19)
Organization:Hellenic Red Cross
The aim of this survey is to understand people’s knowledge and perceptions around COVID-19, and use these to inform how the Hellenic Red Cross seeks to address migrants’ information needs around the virus.
14 December 2020
CEA in Greek lessons
Organization:Hellenic Red Cross, IFRC
A case study on the implementation of a feedback mechanism designed to understand the effectiveness and appropriateness of Greek languages classes attended by migrants and refugees in Thessaloniki, particularly looking at online and distance learning solutions put in place in response to COVID-19.
4 June 2020
AVAIL project: Co-production in service design and service delivery with people seeking asylum in Wales
Organization:British Red Cross
A case study of the AVAIL project’s ‘Peer Educator delivered Life Skills Course’ which was co-designed and co-delivered by 17 people with lived experience of the asylum process to 66 newly arrived refugees and asylum seekers.
Page 2 of 5