Emergencies

The International Red Cross and Red Crescent Movement always works in partnership with communities. In an emergency, it can be difficult to balance time and limited resources with our commitment to engage with the people in a meaningful way. These resources will offer useful guidance.

30 September 2021

Review of the evidence landscape on the RCCE interventions among the Rohingya refugees

Type:

Report

Organization:

Social Science in Humanitarian Action Platform

This report is the first output in a body of work undertaken to identify operationally feasible suggestions to improve risk communication and community engagement efforts (RCCE) with displaced Rohingya people in Cox’s Bazar.

  • Conflict
  • Displacement
  • Health
  • Migration
  • Refugees

8 July 2021

Pre-Hurricane Conference Webinar

Type:

Webinar

Organization:

IFRC

A webinar on the “Challenges, opportunities and lessons learned in communication and community engagement and accountability in disasters” during the Pre-Hurricane Conference held on Wednesday, June 23. More than 200 people connected to the session, participated and learned from the themes and examples of National Societies shared by IFRC.

  • Disaster
  • Hurricane
  • Spanish

9 December 2020

Flood preparedness and resilience in Latin America and the Caribbean social media template guidance

Type:

Tool

Organization:

IFRC, Zurich Flood Resilience Alliance

A toolkit with risk communication materials for social media assets about what to do before, during and after a flood. Available in English and Spanish.

  • Americas
  • Flood
  • RCCE
  • Resilience
  • Risk Communication
  • Social media
  • Spanish
  • Toolkit
  • Video

28 September 2020

Feedback mechanism, the guidelines: Hurricane Dorian operation

Type:

Case Study

Organization:

Bahamas Red Cross

As part of the Hurricane Dorian emergency appeal, a community feedback mechanism was established by Bahamas Red Cross and IFRC. In this context, this document provides guidelines on how to ensure a consistent community feedback mechanism across locations and sectors.

  • Complaints
  • Disaster
  • Feedback
  • Hurricane

24 September 2020

Case study: Operating a feedback hotline in the Bahamas

Type:

Case Study

Organization:

IFRC, Bahamas Red Cross

This case study presents the process of establishing and operating a feedback hotline that was undertaken by the BRCS and the IFRC to support operational community engagement and accountability (CEA) efforts in The Bahamas.

  • Case study
  • Disaster
  • Emergencies
  • Feedback
  • Hotline
  • Hurricane

1 July 2020

Collective approaches to communication and community engagement in the Central Sulawesi response

Type:

Case Study

Organization:

Humanitarian Policy Group

This case study is part of a wider project commissioned by UNICEF on behalf of the CCEI to identify solutions to address current bottlenecks and challenges, as well as develop evidence of the added-value and limitations of collective approaches.

  • Asia Pacific
  • Case study
  • Disaster
  • Earthquake
  • CCE
  • Tsunami