Emergencies
The International Red Cross and Red Crescent Movement always works in partnership with communities. In an emergency, it can be difficult to balance time and limited resources with our commitment to engage with the people in a meaningful way. These resources will offer useful guidance.
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28 September 2020
Feedback mechanism, the guidelines: Hurricane Dorian operation
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Bahamas Red CrossAs part of the Hurricane Dorian emergency appeal, a community feedback mechanism was established by Bahamas Red Cross and IFRC. In this context, this document provides guidelines on how to ensure a consistent community feedback mechanism across locations and sectors.
24 September 2020
Case study: Operating a feedback hotline in the Bahamas
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IFRCThis case study presents the process of establishing and operating a feedback hotline that was undertaken by the BRCS and the IFRC to support operational community engagement and accountability (CEA) efforts in The Bahamas.
1 July 2020
Collective approaches to communication and community engagement in the Central Sulawesi response
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Humanitarian Policy GroupThis case study is part of a wider project commissioned by UNICEF on behalf of the CCEI to identify solutions to address current bottlenecks and challenges, as well as develop evidence of the added-value and limitations of collective approaches.
8 April 2020
CEA in emergency operations
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Philippine Red CrossThis case study sums up the experiences of Philippine Red Cross (PRC) in engaging the affected communities of the Batanes Earthquake. It features the key role of Community Engagement and Accountability (CEA) in emergency operations to enhance community acceptance.
1 April 2020
Communications preparedness and accountability for disaster response
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CDAC NetworkThis report produced by CDAC Network, Ground Truth and Care investigates the effectiveness of the many systems and networks which are currently in place in Vanuatu to support communication with communities affected by disaster.
1 April 2020
CEA helps to tackle corruption in Malawi
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IFRCThis case study produced by IFRC and Malawian Red Cross details how Malawi Red Cross Society used community engagement to tackle corruption by community leaders as part of the Cyclone Idai flood response.
3 July 2019
Typhoon Bopha – communicating to save lives
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IFRCAn IFRC Case Study on Typhoon Bopha, which hit Mindanao Island in the Philippines in December 2012. It details the Red Cross response to the disaster, and the channels of communication used to liaise with the community.
3 July 2019
Regional resilience initiative – infographics
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IFRCAn IFRC infographic which explains the Regional Resilience Initiative in Southeast Asia. The project is an opportunity for National Societies to promote community disaster risk reduction both regionally and nationally.
3 July 2019
Our commitments to: accountability to beneficiaries and the communities where we work
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IFRCAn IFRC case study on, ‘Integrating Community Engagement and Accountability into Disaster Risk Reduction Activities if the Maternal, Newborn and Child Healthcare Programme in Rural Myanmar’.
2 July 2019
Beneficiary Communications Review – Haiti 2013
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IFRCA review of the beneficiary communications tools – like SMS and radio – used by the IFRC in the Haiti earthquake response. The review looks at their deployment and effectiveness, and makes recommendations for future use.
2 July 2019
Engaging with people affected by conflict and violence video (Arabic subtitles)
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ICRCThis Arabic animation produced by the ICRC and the Harvard Humanitarian Initiative illustrates their joint working paper: Community Partnership with People Affected by Armed Conflict and Other Violence.
29 June 2019
Good practices, opportunities, methodologies and recommendations for the Incorporation of Cross-cutting Themes in Emergency Preparedness and Response
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Canadian Red CrossA guide produced by the Canadian Red Cross on ‘Good Practices, Opportunities, Methodologies and Recommendations for the Incorporation of Cross-Cutting Themes in Emergency Preparedness and Response’.
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