Case study: Operating a feedback hotline in the Bahamas

Resource details

Resource details

Resource type: Case Study

Organisation: IFRC, Bahamas Red Cross

Region: Americas

Category: Emergencies

Tags: Case study, Disaster, Emergencies, Feedback, Hotline, Hurricane

Publication year: 2020

Language: English

Description

Description

This case study presents the process of establishing and operating a feedback hotline that was undertaken by the BRCS and the IFRC to support operational community engagement and accountability (CEA) efforts in The Bahamas.