Case study: Operating a feedback hotline in the Bahamas

Resource details

Resource details

Resource type: Case Study

Organisation: Bahamas Red Cross, IFRC

Region: Americas

Category: Case study, Emergencies

Tags: Case study, Disaster, Emergencies, Extreme weather, Feedback, Hotline, Hurricanes

Publication year: 2020

Language: English

Description

Description

This case study presents the process of establishing and operating a feedback hotline that was undertaken by the BRCS and the IFRC to support operational community engagement and accountability (CEA) efforts in The Bahamas.