CEA and Migration

The resources and tools provided on this page are designed to help you effectively integrate Community Engagement and Accountability (CEA) into your migration responses, ensuring that the voices, needs, and feedback of affected communities are prioritised throughout your planning, implementation and evaluation and learning processes.

Key resources

27 July 2020

Accountability, feedback & complaints mechanisms in humanitarian responses to migration

This guidance document provides an overview of accountability to affected people and where feedback and complaints mechanisms fit….

26 March 2020

3-step feedback mechanism: Closed feedback loops with migrants on the move

Guidelines for National Societies from the Red Cross AMiRA Programme on how to set up a feedback mechanism…

22 November 2022

Humanitarian Service Points Toolkit

Humanitarian Service Points (HSPs) are designed to create a safe and welcoming space for migrants to receive services…

2 April 2020

Case study: Assessment report, Red Cross Multi-functional Centre of Thessaloniki

Type:

Case Study

Organization:

IFRC

This case study details the work of The Red Cross Multifunctional Centre (MFC) in Thessaloniki to establish a system to listen, collect, analyse, respond to and act on feedback to…

  • Assessments and surveys
  • CEA and Migration
  • Migrants
  • Refugees

30 March 2020

CEA assessment report – community based migration programme in Turkey

Type:

Report

Organization:

IFRC

An assessment report analysing information needs, access to and preferences in using communication channels, community structures, social cohesion and behaviours of refugees and host communities in Turkey, and staff and…

  • Assessments and surveys
  • Communication
  • Refugees

26 March 2020

3-step feedback mechanism: Closed feedback loops with migrants on the move

Type:

Report

Organization:

British Red Cross, Ground Truth

Guidelines for National Societies from the Red Cross AMiRA Programme on how to set up a feedback mechanism with migrant populations on the move.

  • Feedback
  • Participation

2 July 2019

Talk with migrants, not about them

Type:

Video

Organization:

IFRC

A video which forms part of an awareness campaign by the Norwegian Red Cross, encouraging people to ‘Talk With Migrants, Not About Them’, to reduce xenophobia and eradicate hostile attitudes…

  • Displacement
  • Migrants
  • CEA and Migration

2 July 2019

How West African migrants engage with migration information en-route to Europe

Type:

Report

Organization:

EU Publications

A report from the EU Publications Office, entitled: ‘How West African Migrants Engage with Migration Information en-route to Europe’. It supports the development of a strategic communications campaign for migrants.

  • Displacement
  • Information as aid
  • Migrants
  • CEA and Migration

1 July 2019

Youth and migration in Europe

Type:

Training Material

Organization:

IFRC

A powerpoint presentation about the IFRC’s European Youth Network. It details the youth work of the various national societies and the challenges they face.

  • Displacement
  • Migrants
  • CEA and Migration
  • Youth