CEA and Migration

The resources and tools on this page can be used to incorporate CEA into your migration responses.

Key resources

22 November 2022

Humanitarian Service Points Toolkit

Humanitarian Service Points (HSPs) are designed to create a safe and welcoming space for migrants to receive services…

27 July 2020

Accountability, feedback & complaints mechanisms in humanitarian responses to migration

This guidance document provides an overview of accountability to affected people and where feedback and complaints mechanisms fit….

26 March 2020

3-step feedback mechanism: Closed feedback loops with migrants on the move

Guidelines for National Societies from the Red Cross AMiRA Programme on how to set up a feedback mechanism…

1 April 2022

Refugees, asylum seekers, and COVID-19 – Greece, United Kingdom and Netherlands

Type:

Case Study

Organization:

IFRC

These case studies look at the approaches National Societies across Europe have adopted to engage marginalised communities in the pandemic response.

  • Co-production
  • COVID-19
  • Migrants
  • CEA and Migration

30 September 2021

Review of the evidence landscape on the RCCE interventions among the Rohingya refugees

Type:

Report

Organization:

Social Science in Humanitarian Action Platform

This report is the first output in a body of work undertaken to identify operationally feasible suggestions to improve risk communication and community engagement efforts (RCCE) with displaced Rohingya people…

  • Conflict
  • Displacement
  • CEA and Health
  • CEA and Migration

8 September 2021

Covid-19 lessons learned workshop report

Type:

Report

Organization:

IFRC, Turkish Red Crescent

This report presents the main findings of the lessons learned workshop that was held by TRCS and IFRC Turkey Delegation to discuss the challenges and best practices from TRCS’ COVID-19…

  • Best practice
  • Lessons learnt
  • CEA and Migration
  • RCCE

2 June 2021

Module CEA for Humanitarian Service Points (HSP)

Type:

Guide

Organization:

IFRC

IFRC and National Society Humanitarian Service Points implemented in migration crisis response operations are a field-based tool to address the priority needs of migrants. To accompany this work, a manual…

  • CEA and Migration
  • Feedback
  • Spanish
  • Survey

31 March 2021

A guide to community muralisation

Type:

Guide

Organization:

IFRC

Community murals could help CEA practitioners to promote coexistence in public spaces; involving communities, it can be a vehicle for social cohesion and inclusion. This guide presents the steps to…

  • Mural
  • Public space
  • Spanish

8 March 2021

Migrant workers amidst Covid-19: concerns of employment and education

Type:

Report

Organization:

IFRC, Thai Red Cross Society

A report on community feedback from migrant workers in Thailand. This feedback was captured as part the Thai Red Cross Society’s activities for enhancing community’s awareness on COVID-19 which seeks…

  • Community feedback
  • COVID-19
  • CEA and Migration
  • Thai