CEA and Migration

The resources and tools on this page can be used to incorporate CEA into your migration responses.

26 November 2020

Community participatory appraisal with migrant population in Ecuador

Type:

Case Study

Organization:

IFRC

A case study on community participatory appraisals with migrant populations in Ecuador implemented by the ERC with the aim to obtain a better knowledge and understanding of the main problems faced by the migrant population and identify migrants’ resources to deal with such problems.

  • Americas
  • Appraisal
  • Case study
  • COVID-19

26 October 2020

Migrant satisfaction surveys on Health Days in Peru

Type:

Case Study

Organization:

IFRC, Peruvian Red Cross

A case study on the implementation of satisfaction surveys which were used to collect feedback from migrant populations on health services in Peru during ‘Health Days’. Health Days were set up by the Peruvian Red Cross with support from IFRC in response to the lack of available health services for migrants in Peru.

  • Feedback
  • CEA and Health
  • Migrants
  • CEA and Migration

24 September 2020

Covid-19/migration WhatsApp Business line

Type:

Case Study

Organization:

IFRC

A case study of the WhatsApp business line that was set up in Peru to provide remote assistance to migrants affected by the COVID-19 crisis. Available in English and Spanish.

  • Americas
  • Communication
  • COVID-19
  • Emergencies

27 July 2020

Accountability, feedback & complaints mechanisms in humanitarian responses to migration

Type:

Publication

Organization:

Start Network

This guidance document provides an overview of accountability to affected people and where feedback and complaints mechanisms fit. It outlines some of the challenges of migration contexts, as well as highlights the lessons learned by organisations implementing feedback and complaints mechanisms in migration contexts.

  • Complaints
  • Displacement
  • Feedback
  • French

23 July 2020

Toolkit: “I’ll explain it with clay”

Type:

Tool

Organization:

IFRC

A toolkit containing links to videos which use clay figures to address topics relating to COVID-19, such as stigma and rumours, as well as issues surrounding migration, including social inclusion. Available in English and Spanish.

  • Community feedback
  • COVID-19
  • CEA and Migration
  • Spanish

11 June 2020

AVAIL project: Refugees support new arrivals with Life Skills course

Type:

Video

Organization:

British Red Cross

A video on the British Red Cross’ ‘Life Skill’ course. For people who are seeking asylum in the UK, Life Skills courses are designed and delivered by peer educators who have themselves experienced the asylum process, as well as the ups-and-downs of adjusting to life in a new country. Find out more: https://media.ifrc.org/ifrc/2019/09/03/refugees-support-new-arrivals-british-red-cross-life-skills-course/

  • Asylum seekers
  • AVAIL
  • Migrants
  • CEA and Migration