CEA and Health
Before, during and after a health emergency, it is essential to provide people with trusted, clear and effective information. Engaging with communities can help to prevent fear, panic and rumours from undermining response efforts. Visit our COVID-19 page below or explore all CEA and health resources by using the search function.
Key resources
31 May 2022
4Ws, feedback, innovation and coordination in COVID-19
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Collective Service RCCE, IFRC, Kenya Red CrossThis case study explores how, in Kenya, an interagency “4Ws” Risk Communication and Community Engagement (RCCE) dashboard has been set up to map RCCE COVID-19 activities, showing who is doing…
31 May 2022
National-level risk communication and community engagement coordination
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IFRCA case study on how Eswatini has adopted a ‘strategic pillar’ approach to coordinate the many actors involved in their COVID-19 response. This approach is based on engaging partners around…
30 May 2022
Adapting an Ebola feedback mechanism for COVID-19
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Croix-rouge du Congo, IFRC, Social + behaviour change, UNICEFA case study on how, in DRC, an interagency community feedback mechanism originally established to better understand people’s perceptions of the Ebola virus has been adapted to gather insights on…
11 May 2022
COVID and pregnancy toolkit
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IFRCIFRC’s Americas Community Engagement and Accountability (CEA), Communication and Health areas have created a toolkit with the objective of providing resources and ideas for National Societies to deliver information (through…
4 April 2022
IFRC Epidemic Control Toolkit
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IFRCThe Epidemic Control Toolkit provides guidance on evidence-based methods to prevent and control the spread of epidemics at the community-level, and guidance on appropriate referral and basic care for the…
1 April 2022
Social media in COVID-19 response – Bulgaria, Georgia, and IFRC
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IFRCThese case studies look at some of the different approaches National Societies have taken to maintain interaction with communities during COVID-19, the impact social media has had, and how these…
1 April 2022
Refugees, asylum seekers, and COVID-19 – Greece, United Kingdom and Netherlands
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IFRCThese case studies look at the approaches National Societies across Europe have adopted to engage marginalised communities in the pandemic response.
1 April 2022
Feedback in COVID-19 real-time tracking of community views – case studies from Belarus, Romania, and Turkey
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IFRCThese case studies looks at some of the different approaches National Societies have taken to feedback mechanisms, the choices they have made based on their different contexts, the benefits and…
1 April 2022
Using surveys to hear community views in the COVID-19 response – Experience from Kazakhstan, South Caucasus, and Turkey
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IFRCThese case studies seek to illustrate some of the approaches National Societies have adopted to implementing surveys during COVID-19, paying attention to their various contexts, the benefits and limitations they…
23 March 2022
COVID-19: Community perceptions in Malaysia
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IFRC, Malaysian Red Crescent, WHOThis report analyses community perceptions of COVID-19 in Malaysia to understand the communities’ knowledge, questions and communication preferences around COVID-19 and COVID-19 vaccines. The report is split in to different…
17 March 2022
How do you talk to children about war?
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IFRCA one-page guide for parents and caregivers on how to talk to children about war. This can be used for children either directly or indirectly affected by conflict.
17 March 2022
Ask Dr Ben videos
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IFRCA series of videos designed to help NSs tackle key COVID-19 questions and rumours in an accurate and precise manner. Available in English and French.
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