Malawi Red Cross CEA KatiKati Case Study
Resource type: Case Study
Organisation: IFRC, Malawi Red Cross
Category: CEA and Health, Complaints and feedback, COVID-19
Tags: CEA and Health, Community feedback, COVID-19, KatiKati, SMS
Publication year: 2023
The following case study follows the KatiKati initiative which is an SMS based initiative for collecting community feedback that was piloted in a number of African National Societies, including Malawi Red Cross.