COVID-19 Resources
Trusted, clear and effective communication and engagement approaches are critical to ensure that fear, panic and rumours do not undermine COVID-19 responses. You can use the tools and resources in this section to incorporate CEA into your COVID-19 operations. All resources can be found in list format here. Visit Saving Lives & Livelihoods (SLL) programme resources here
1 April 2022
Social media in COVID-19 response – Bulgaria, Georgia, and IFRC
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IFRCThese case studies look at some of the different approaches National Societies have taken to maintain interaction with communities during COVID-19, the impact social media has had, and how these new ways of working can be integrated into National Societies’ day-to-day activities in a post-COVID world.
1 April 2022
Refugees, asylum seekers, and COVID-19 – Greece, United Kingdom and Netherlands
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IFRCThese case studies look at the approaches National Societies across Europe have adopted to engage marginalised communities in the pandemic response.
1 April 2022
Feedback in COVID-19 real-time tracking of community views – case studies from Belarus, Romania, and Turkey
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IFRCThese case studies looks at some of the different approaches National Societies have taken to feedback mechanisms, the choices they have made based on their different contexts, the benefits and limitations they have experienced, and the best practices they have discovered.
1 April 2022
Using surveys to hear community views in the COVID-19 response – Experience from Kazakhstan, South Caucasus, and Turkey
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IFRCThese case studies seek to illustrate some of the approaches National Societies have adopted to implementing surveys during COVID-19, paying attention to their various contexts, the benefits and limitations they have experienced, and the best practices they have identified.
23 March 2022
COVID-19: Community perceptions in Malaysia
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IFRC, Malaysian Red Crescent, WHOThis report analyses community perceptions of COVID-19 in Malaysia to understand the communities’ knowledge, questions and communication preferences around COVID-19 and COVID-19 vaccines. The report is split in to different rounds, each round can be found under ‘related resources’.
17 March 2022
Ask Dr Ben videos
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IFRCA series of videos designed to help NSs tackle key COVID-19 questions and rumours in an accurate and precise manner. Available in English and French.
16 March 2022
COVID 19 Perception survey: Charles Town Maroons, Portland
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Jamaica Red CrossThe Jamaica Red Cross implemented a survey with community members to learn about their experiences and perceptions about COVID-19 and vaccines. This report summarises its findings and offers practical recommendations. The survey dashboard can be found under ‘related resources’.
15 March 2022
Summary of COVID-19 in the Americas: Listening to the most vulnerable
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IFRCThis is the short version of the COVID-19 in the Americas research. This summary contains the essential key findings and offers hands-on recommendations around four main areas: the impact of of health information, the trust, awareness, and access of COVID-19 vaccines, and the socio-economic impact of the pandemic. The full report can be found under the ‘related resources’.
15 March 2022
COVID-19 in the Americas: Listening to the most vulnerable
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IFRCThis research from the IFRC brings the voices and experiences of vulnerable people and communities from nine countries, including migrants, refugees, indigenous populations and host communities, in in Latin America and the Caribbean. This full report summaries the findings and offers hands-on recommendations around four main areas: the impact of of health information, the trust, awareness, and access of COVID-19 vaccines, and the socio-economic impact of the pandemic.
15 March 2022
The impact of COVID-19 on vulnerable populations: A perception study in Brazil
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Brazilian Red CrossThe Brazilian Red Cross implemented a survey with vulnerable community members to learn about their experiences and perceptions about COVID-19 and vaccines. This report summaries its findings and offers practical recommendations. The survey dashboard can be found under ‘related resources’.
1 March 2022
RCCE during the COVID-19 response
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Lebanese Red CrossIn this video, Lebanese Red Cross volunteers share accurate and reliable information with the community to encourage and enable them to adopt healthy behaviours and prevent the spread of infectious diseases during an outbreak.
31 January 2022
Volunteer perceptions throughout the pandemic: Africa region
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Ground Truth, IFRCThis report presents highlights from the second survey of volunteers across the Africa region. While the first report explored volunteers’ experiences, this report digs deeper into certain themes in order to create more actionable and relevant recommendations to address feedback shared by volunteers.
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