COVID-19 Resources
Trusted, clear and effective communication and engagement approaches are critical to ensure that fear, panic and rumours do not undermine COVID-19 responses. You can use the tools and resources in this section to incorporate CEA into your COVID-19 operations. All resources can be found in list format here.
7 March 2024
Empowering people with disabilities through responsive community feedback & complaint mechanism
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Norwegian Red Cross, Pakistan Red CrescentA case study documenting how Pakistan Red Crescent Society and NorCross incorporated a complaints and feedback mechanism into their Health and Wash project in Khyber Pakhtunkhwa.
7 March 2024
Nepal Red Cross COVID-19 Case Study Series
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IFRC, Nepal Red CrossA series of case studies on Nepal Red Cross Societies (NRCS) COVID-19 preparedness and response operation, including their work on supporting health desks at transit points and reaching vulnerable groups.
21 February 2024
Papua New Guinea: Community Feedback Reports
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IFRC, Papua New Guinea Red CrossA series of community feedback reports capturing data collected between October and November 2023 on COVID-19 perceptions in Papua New Guinea.
5 February 2024
CEA Practices in Program Cycle: Indonesia Red Cross
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Indonesian Red CrossThis case study explores the use of Community Engagement and Accountability (CEA) in the Indonesia Red Cross (PMI) programme cycle, during both emergency and non-emergency contexts.
20 November 2023
Perception Survey on COVID-19 and Routine Immunisation
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IFRC, Mongolian Red Cross Society, US AIDAs part of the USAID/BHA Building Trust Project, the Mongolian Red Cross Society (MRCS) conducted a household survey in July 2023 on community trust towards their organisation, and perception on…
31 October 2023
Community Engagement and Accountability Impact Research: Georgia Case Study
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IFRCThis case study was conducted as part of research commissioned by the IFRC on the impact of community engagement and accountability (CEA) on public health emergencies. The overall objective of…
28 September 2023
Community Engagement and Accountability Impact Research: Guinea Case Study (French)
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IFRCThis case study was conducted as part of research commissioned by the IFRC on the impact of community engagement and accountability on public health emergencies. The overall objective of the…
18 September 2023
Community Engagement and Accountability Impact Research: Guatemala Case Study (Spanish)
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IFRCThis case study was conducted as part of research commissioned by the IFRC on the impact of community engagement and accountability (CEA) on public health emergencies. The overall objective of…
5 September 2023
Approaches to scaling up COVID-19 vaccination: Experiences from Malawi, Kenya, and Uganda
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Anthrologica, Collective Service RCCEThis synthesis draws on evidence from academic and grey literature, review of available data, programme documents and rapid consultations with partners working in COVID-19 vaccination programmes.
29 August 2023
Executive Report: COVID-19 Community Perception Survey, Guatemala – July 2023
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Guatemalan Red Cross, IFRCThis report provides a comprehensive overview of the key findings of a COVID-19 Perception Survey that was carried out in the departments of Chiquimula and Quetzaltenango, Guatemala. If you are…
29 August 2023
Findings Report: COVID-19 Perception Survey, Guatemala – July 2023
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Guatemalan Red Cross, IFRCIn May 2023, Guatemalan Red Cross (GRC) collected 1.244 COVID-19 perception surveys in the departments of Chiquimula and Quetzaltenango. These results reflect the perceptions of the participants after the end…
22 August 2023
Community Engagement and Accountability Impact Research: Indonesia Case Study
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IFRCThis case study was conducted as part of research commissioned by the IFRC on the impact of community engagement and accountability (CEA) on public health emergencies. The overall objective of…
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