CEA in Emergencies

This page is a one-stop shop for CEA in emergencies. It outlines the minimum actions for community engagement at each stage of the response, and the tools to help you put these into practice. It has links to CEA training packs for emergencies, a guide to CEA in emergencies, and case studies specific to conflict, earthquakes, and extreme weather. For health related emergencies, visit our CEA and Health page.

Ten actions to engage communities during emergency response operations

To successfully engage communities during emergency response operations, CEA should be incorporated into all stages of the programme cycle. To help you to do this, you can follow the ten actions below which have been categorised by the different stages. Under each action, you’ll also find a list of related tools from the CEA Toolkit. View a full explanation of each step here.

Explore CEA in Emergencies Related Trainings

21 July 2022

CEA in Emergencies Training

A one-day training package exploring in detail the 10 minimum actions for good community engagement and accountability in…

21 July 2022

CEA in Emergencies Module

A three-hour training module providing an introduction to the 10 minimum actions for good community engagement and accountability…

18 July 2023

CEA branch-level training (updated)

A highly interactive two-day training to support branch staff and volunteers to improve levels of community engagement in…

Explore CEA in Emergency Case Studies

25 September 2023

Eswatini Drought FbF: Validating Early Actions with Community Members

This case study captures learnings from an Early Action Protocol (EAP) validation exercise which was carried out by…

22 February 2023

Engaging communities to build resilience and accountability mechanisms

A case study on engaging communities to build resilience and accountability mechanisms after the Nepal 2015 earthquake.

28 September 2020

Feedback mechanism, the guidelines: Hurricane Dorian operation

As part of the Hurricane Dorian emergency appeal, a community feedback mechanism was established by Bahamas Red Cross…

24 September 2020

Case study: Operating a feedback hotline in the Bahamas

This case study presents the process of establishing and operating a feedback hotline that was undertaken by the…

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3 July 2019

Community feedback bulletin on cyclone preparedness

Type:

Bulletin

Organization:

IFRC

The bulletin provides insights into key areas for improvement around cyclone preparedness in the camps and issues that Red Cross and Red Crescent partners may want to consider when planning…

  • CEA and Migration
  • Cyclone
  • Displacement
  • Extreme weather

3 July 2019

Typhoon Bopha – communicating to save lives

Type:

Case Study

Organization:

IFRC

An IFRC Case Study on Typhoon Bopha, which hit Mindanao Island in the Philippines in December 2012. It details the Red Cross response to the disaster, and the channels of…

  • Communication
  • Extreme weather
  • Response
  • Typhoon

3 July 2019

Regional resilience initiative – infographics

Type:

Infographic

Organization:

IFRC

An IFRC infographic which explains the Regional Resilience Initiative in Southeast Asia. The project is an opportunity for National Societies to promote community disaster risk reduction both regionally and nationally.

  • Disaster
  • Emergencies

3 July 2019

Our commitments to: accountability to beneficiaries and the communities where we work

Type:

Case Study

Organization:

IFRC

An IFRC case study on, ‘Integrating Community Engagement and Accountability into Disaster Risk Reduction Activities if the Maternal, Newborn and Child Healthcare Programme in Rural Myanmar’.

  • Case study
  • Disaster reduction

2 July 2019

Beneficiary Communications Review – Haiti 2013

Type:

Report

Organization:

IFRC

A review of the beneficiary communications tools – like SMS and radio – used by the IFRC in the Haiti earthquake response. The review looks at their deployment and effectiveness,…

  • Earthquakes
  • Response

2 July 2019

Flyer – Relief package for people affected by Nepal earthquake

Type:

Publication

Organization:

IFRC

An IFRC flyer which provides people with information about the relief package following the Nepal earthquake. It includes information about what the package includes, who it is for and how…

  • Earthquakes
  • Leaflets and posters

2 July 2019

Frequently asked questions on relief package

Type:

Publication

Organization:

IFRC

This IFRC document provides guidance and answers to Frequently Asked Questions during the Nepal Earthquake. It can also be adapted to other emergency contexts.

  • Earthquakes
  • FAQs

2 July 2019

Flyer – Seasonal support to earthquake affected communities

Type:

Publication

Organization:

IFRC

An IFRC flyer featuring information on support following the Nepal earthquake, who was eligible, where and when assistance was provided, and other important information for affected communities.

  • Earthquakes
  • Leaflets and posters

2 July 2019

Flyer – Earthquake seasonal support program

Type:

Infographic

Organization:

IFRC

This flyer forms part of the IFRC’s Earthquake Seasonal Response Program. It provides advice on what people can buy with the cash grants the Red Cross provides to prepare for…

  • Advice
  • Clothing
  • Disaster
  • Earthquakes

2 July 2019

Engaging with people affected by conflict and violence video (Arabic subtitles)

Type:

Video

Organization:

ICRC

This Arabic animation produced by the ICRC and the Harvard Humanitarian Initiative illustrates their joint working paper: Community Partnership with People Affected by Armed Conflict and Other Violence.

  • Arabic
  • Conflict
  • Video
  • Violence

2 July 2019

SURE programme – video report

Type:

Video

Organization:

InsightShare

A Participatory Video (PV) produced by InsightShare to support the CEA efforts of the British Red Cross and Nepal Red Cross Society, as part of the region’s SURE programme.

  • Disaster
  • Earthquakes
  • Monitoring
  • Participation

2 July 2019

Earthquake recovery programme – video report

Type:

Video

Organization:

InsightShare

A Participatory Video (PV) produced by InsightShare to support the CEA efforts of the British Red Cross and Nepal Red Cross Society, as part of the region’s earthquake recovery programme.

  • Earthquakes
  • Monitoring
  • Participation
  • Video

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