CEA in Emergencies

The International Red Cross and Red Crescent Movement always works in partnership with communities. In an emergency, it can be difficult to balance time and limited resources with our commitment to engage with the people in a meaningful way. These resources will offer useful guidance. Explore resources on integrating CEA into conflict, earthquake and extreme weather responses below, or discover all CEA in emergencies resources by using the search function at the bottom of the page. If you’re looking for health related emergencies, you can visit our CEA and Health page.

When working on emergency operations, you should be meeting the below CEA minimum actions. An explanation of where each CEA minimum action sits in the below programme cycle can be found here.

Latest ‘CEA in Emergencies’ resources

22 February 2023

Engaging communities to build resilience and accountability mechanisms

A case study on engaging communities to build resilience and accountability mechanisms after the Nepal 2015 earthquake.

9 August 2023

Learning from the Ukraine Crisis Webinar Series: CEA for Remote CVA programming webinar

The first webinar in the series aimed to explore how Community, Engagement and Accountability (CEA) minimum actions and…

9 August 2023

Community Engagement in Humanitarian Action Toolkit (CHAT)

A toolkit designed to support with developing effective community engagement strategies for different emergencies with specific tools for…

21 October 2021

Shelter & settlements roadmap

Type:

Roadmap

Organization:

IFRC

This roadmap is designed to aid Americas National Societies to develop a strong shelter and settlement capacity to efficiently lead, and respond and contribute to the integrated and participatory processes.…

  • CEA and Cash
  • Disaster
  • Shelter
  • Spanish

30 September 2021

Review of the evidence landscape on the RCCE interventions among the Rohingya refugees

Type:

Report

Organization:

Social Science in Humanitarian Action Platform

This report is the first output in a body of work undertaken to identify operationally feasible suggestions to improve risk communication and community engagement efforts (RCCE) with displaced Rohingya people…

  • Conflict
  • Displacement
  • CEA and Health
  • CEA and Migration

8 July 2021

Pre-Hurricane Conference Webinar

Type:

Webinar

Organization:

IFRC

A webinar on the “Challenges, opportunities and lessons learned in communication and community engagement and accountability in disasters” during the Pre-Hurricane Conference held on Wednesday, June 23. More than 200…

  • Disaster
  • Extreme weather
  • Hurricanes
  • Spanish

9 December 2020

Flood preparedness and resilience in Latin America and the Caribbean social media template guidance

Type:

Tool

Organization:

IFRC, Zurich Flood Resilience Alliance

A toolkit with risk communication materials for social media assets about what to do before, during and after a flood. Available in English and Spanish.

  • Americas
  • Extreme weather
  • Flooding
  • RCCE

28 September 2020

Feedback mechanism, the guidelines: Hurricane Dorian operation

Type:

Case Study

Organization:

Bahamas Red Cross

As part of the Hurricane Dorian emergency appeal, a community feedback mechanism was established by Bahamas Red Cross and IFRC. In this context, this document provides guidelines on how to…

  • Complaints
  • Disaster
  • Extreme weather
  • Feedback

24 September 2020

Case study: Operating a feedback hotline in the Bahamas

Type:

Case Study

Organization:

Bahamas Red Cross, IFRC

This case study presents the process of establishing and operating a feedback hotline that was undertaken by the BRCS and the IFRC to support operational community engagement and accountability (CEA)…

  • Case study
  • Disaster
  • Emergencies
  • Extreme weather