CEA and Health

Before, during and after a health emergency, it is essential to provide people with trusted, clear and effective information. Engaging with communities can help to prevent fear, panic and rumours from undermining response efforts. Visit our COVID-19 page below or explore all CEA and health resources by using the search function.

Key resources

4 April 2022

IFRC Epidemic Control Toolkit

The Epidemic Control Toolkit provides guidance on evidence-based methods to prevent and control the spread of epidemics at…

2 April 2020

Working with communities: a toolbox

This toolbox is designed to provide quick and easy access for managers to a range of tools at…

13 May 2021

Updated Epidemic Control training package for volunteers

An updated Epidemic Control for Volunteers/RCCE training package for volunteers, setting up of the qualitative community feedback mechanism…

31 May 2022

4Ws, feedback, innovation and coordination in COVID-19

Type:

Case Study

Organization:

Collective Service RCCE, IFRC, Kenya Red Cross

This case study explores how, in Kenya, an interagency “4Ws” Risk Communication and Community Engagement (RCCE) dashboard has been set up to map RCCE COVID-19 activities, showing who is doing…

  • COVID-19
  • Dashboard
  • Kenya
  • RCCE Strategy

31 May 2022

National-level risk communication and community engagement coordination

Type:

Case Study

Organization:

IFRC

A case study on how Eswatini has adopted a ‘strategic pillar’ approach to coordinate the many actors involved in their COVID-19 response. This approach is based on engaging partners around…

  • COVID-19
  • Eswatini
  • RCCE Strategy

30 May 2022

Adapting an Ebola feedback mechanism for COVID-19

Type:

Case Study

Organization:

Croix-rouge du Congo, IFRC, Social + behaviour change, UNICEF

A case study on how, in DRC, an interagency community feedback mechanism originally established to better understand people’s perceptions of the Ebola virus has been adapted to gather insights on…

  • Community feedback
  • COVID-19
  • DRC
  • Ebola

11 May 2022

COVID and pregnancy toolkit

Type:

Tool

Organization:

IFRC

IFRC’s Americas Community Engagement and Accountability (CEA), Communication and Health areas have created a toolkit with the objective of providing resources and ideas for National Societies to deliver information (through…

  • Spanish
  • Toolkit
  • Vaccines
  • Pregnancy

4 April 2022

IFRC Epidemic Control Toolkit

Type:

Tool

Organization:

IFRC

The Epidemic Control Toolkit provides guidance on evidence-based methods to prevent and control the spread of epidemics at the community-level, and guidance on appropriate referral and basic care for the…

  • Arabic
  • Epidemic control
  • Epidemics
  • French

1 April 2022

Social media in COVID-19 response – Bulgaria, Georgia, and IFRC

Type:

Case Study

Organization:

IFRC

These case studies look at some of the different approaches National Societies have taken to maintain interaction with communities during COVID-19, the impact social media has had, and how these…

  • COVID-19
  • Russian
  • Social media
  • Ukrainian

1 April 2022

Refugees, asylum seekers, and COVID-19 – Greece, United Kingdom and Netherlands

Type:

Case Study

Organization:

IFRC

These case studies look at the approaches National Societies across Europe have adopted to engage marginalised communities in the pandemic response.

  • Co-production
  • COVID-19
  • Migrants
  • CEA and Migration

1 April 2022

Feedback in COVID-19 real-time tracking of community views – case studies from Belarus, Romania, and Turkey

Type:

Case Study

Organization:

IFRC

These case studies looks at some of the different approaches National Societies have taken to feedback mechanisms, the choices they have made based on their different contexts, the benefits and…

  • COVID-19
  • Feedback mechanism
  • KoBo
  • Russian

1 April 2022

Using surveys to hear community views in the COVID-19 response – Experience from Kazakhstan, South Caucasus, and Turkey

Type:

Case Study

Organization:

IFRC

These case studies seek to illustrate some of the approaches National Societies have adopted to implementing surveys during COVID-19, paying attention to their various contexts, the benefits and limitations they…

  • Assessments and surveys
  • Central Asia
  • COVID-19
  • KAP

23 March 2022

COVID-19: Community perceptions in Malaysia

Type:

Report

Organization:

IFRC, Malaysian Red Crescent, WHO

This report analyses community perceptions of COVID-19 in Malaysia to understand the communities’ knowledge, questions and communication preferences around COVID-19 and COVID-19 vaccines. The report is split in to different…

  • Assessments and surveys
  • COVID-19
  • Malay
  • Misinformation/ rumours

17 March 2022

How do you talk to children about war?

Type:

Guide

Organization:

IFRC

A one-page guide for parents and caregivers on how to talk to children about war. This can be used for children either directly or indirectly affected by conflict.

  • Children
  • Conflict
  • MHPSS
  • Ukraine

17 March 2022

Ask Dr Ben videos

Type:

Video

Organization:

IFRC

A series of videos designed to help NSs tackle key COVID-19 questions and rumours in an accurate and precise manner. Available in English and French.

  • COVID-19
  • French
  • Information as aid
  • Misinformation/ rumours