CEA and Health
Before, during and after a health emergency, it is essential to provide people with trusted, clear and effective information. Engaging with communities can help to prevent fear, panic and rumours from undermining response efforts. Actively involving communities in the design, delivery, and evaluation of health interventions helps ensure that services are relevant, inclusive, and responsive to diverse needs. Accountability mechanisms, including clear information sharing and accessible feedback channels, enable people to influence decisions that affect their health and well-being.
Key resources
20 August 2025
Closing the Feedback Loop: IFRC, Zambia
Type:
VideoOrganization:
British Red Cross, IFRCIn this video, IFRC’s CEA Officer Shadreck Munkombwe unpacks the importance of closing the feedback loop—a continuous process of collecting, analysing, and acting on community feedback.
19 August 2025
Improving Health Outcomes Through RCCE: DRC Red Cross
Type:
VideoOrganization:
British Red Cross, DR Congo Red CrossIn this video, Kally Mankatu, Director of CEA at the Red Cross of the Democratic Republic of the Congo (RCDRC), shares how the national society is strengthening CEA to improve…
9 June 2025
Review of Dengue Preparedness and Response of Red Cross Red Crescent Societies in Asia Pacific and Americas Regions
Type:
ReportOrganization:
IFRCThis operational review examines IFRC’s Disaster Response Emergency Fund (DREF) interventions for dengue outbreaks across seven countries in the Asia Pacific and Americas regions. This report underscores the critical importance…
7 June 2025
CBRN Rumour and Messaging Kit
Type:
ToolkitOrganization:
IFRCThis short kit has been developed to support National Societies in Europe to better prepare for and respond to community fears, misinformation, and communication challenges linked to potential Chemical, Biological,…
6 May 2025
Guidance For Integrating Community Engagement Into National Cholera Plans
Type:
GuideOrganization:
Global Task Force on Cholera ControlThis guidance document is for those involved in designing, developing, and implementing National Cholera Plan for Control or Elimination (NCPs). Its focus is on integrating community engagement across all pillars…
17 April 2025
Interagency Coordination Strengthens Red Cross Capacity and Knowledge
Type:
Case StudyOrganization:
IFRC, Indonesian Red CrossThis case study explores how the Indonesian Red Cross has strengthened its disaster and epidemic response by actively participating in interagency coordination forums, improving access to data, expertise, and resources…
9 April 2025
How to use social science evidence to respond to emergencies
Type:
GuideOrganization:
Collective Service RCCE, Eastern and Southern Africa RCCE Technical Working GroupThis regional guide is designed to take responders through the steps needed to produce and use social science evidence which can inform humanitarian and public health emergency responses.
8 April 2025
Psychological and Behavioural impact of Mpox Outbreaks on Red Cross Staff and Volunteers in Gabon
Type:
ReportOrganization:
IFRC, Gabonese Red Cross SocietyThis report captures data on the psychological impact of the Mpox outbreak on Red Cross staff and volunteers in Gabon. It highlights increased stress and anxiety due to misinformation, stigma,…
8 April 2025
Strengthening the Community Response to Mpox: Lessons Learned from Feedback in Cameroon
Type:
ReportOrganization:
Cameroon Red Cross, IFRCThis report captures data from community feedback collected by the Cameroon Red Cross in October 2024, in response to the Mpox outbreak. The feedback helped adapt interventions to local needs…
25 March 2025
Viral Haemorrhagic Fevers Question Bank
Type:
ToolOrganization:
Collective Service RCCE, SSHAPThis question bank provides guidance on undertaking social science research in the context of an outbreak of a viral haemorrhagic fever (VHF).
25 March 2025
Cholera Question Bank
Type:
ToolOrganization:
Collective Service RCCEA zip folder containing qualitative and quantitative questions for community-level cholera data collection. This question bank can be used by field teams and/ or local research teams working in communities…
25 March 2025
Mpox Question Bank
Type:
ToolOrganization:
Collective Service RCCE, SSHAPA zip folder containing qualitative and quantitative questions for community-level mpox data collection. This question bank can be used by field teams and/ or local research teams working in communities…
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