Case study: Setting up a complaints and response mechanism
Resource details
Resource type: Case Study
Organisation: Turkish Red Crescent
Region: Europe
Category: Case study, Complaints and feedback
Tags: Community feedback, Complaints, Response
Publication year: 2020
Language: English
Description
This case study details the setting up a complaints and response mechanism at the Turkish Red Crescent's Community Centres in Ankara, Izmir, Konya and Gaziantep. The case study can also be watched as a video, here: https://youtu.be/ZKRBw1ABh0s
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