Community of Practice (CoP) for Community Engagement and Accountability (CEA)
The CEA Community of Practice (CoP) brings together an online platform and monthly meetings, offering Red Cross Red Crescent staff and volunteers a space to connect with peers, collaborate, exchange experiences, and share best practices in community engagement and accountability.
Guidance on Joining the CoP Platform:
Explore previous sessions:
CEA CoP: From Practice to Policy: Social Science as a Key for the institutionalisation of CEA, 17th July 2025
In this session, the IFRC Americas Regional and Country Office, together with the Venezuela Red Cross, discussed how to institutionalise CEA, highlighting how social science methods can support the process. The session also featured a spotlight on the CEA Hub. Please note that this session is in Spanish. You can listen to an English version of the presentation here.
Presentation slides
CEA CoP: CEA in Migration Contexts, 24th June 2025
In this session, the Red Cross of Chad shared their case study documenting how they’ve introduced multiple feedback channels within their migration programme to better respond to migrant needs and align services with community expectations. Please note that the video recording is in French. You can listen to the English audio translation here.
Presentation slides: FR and EN
CEA CoP: Community Engagement in Cash and Voucher Assistance (CVA) Settings, 27th May 2025
In this session, we teamed up with the Community Engagement Forum (CEF) to explore how CEA is being integrated into Cash and Voucher Assistance (CVA) across humanitarian settings, highlighting both opportunities and challenges from the field.
CEA CoP: Institutionalisation, Still as hard to do as it is to say?, 3rd April 2025
In this session, Institutionalisation: Still as hard to do as it is to say?, colleagues from Lithuania, Ukraine and Greece share their experiences of institutionalising CEA and practically integrating CEA principles into our everyday ways of working.
Presentation slides
CEA CoP: CEA and Protection Gender and Inclusion (PGI), 27th February 2025
This session explored the intersection of CEA and PGI, highlighting experiences from colleagues across the Americas region. It also featured a presentation on a new technical guide designed to enhance the participation of children and adolescents
CEA CoP: Community Feedback, 30th January 2025
This session focused on Community Feedback, featuring experiences from movement colleagues on designing, documenting, and responding to feedback. It included presentations on Uganda Red Cross’ digital feedback mechanism, Nigerian Red Cross’ feedback response process, and community feedback during the mpox outbreak in West Africa.
CEA CoP: CEA CoP Platform Launch, 5th November 2024
This session brought together National Societies from across the globe to introduce the CEA Community of Practice (CoP) online platform, its features, and how you can engage with this growing community. This recording includes Spanish translations.
CEA CoP: CEA in Emergencies, 5th December 2023
This session provided an overview of the current practices, barriers and enablers of community engagement in emergency response operations. Key findings of a research project in Africa and across regions was also shared, as well as the guidance and tools to prioritize community participation in emergency operations.
The CEA CoP originated as a British Red Cross (BRC) initiative in July 2023. BRC hosted four CoP sessions before it was decided to widen the scope of the CoP to the whole RCRC Movement. You can re-watch these sessions here.
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