What is the Red Cross Red Crescent Community Engagement and Accountability in Cash and Voucher Assistant Kit?

Cash and voucher assistance (CVA) is a critical tool in humanitarian aid, allowing communities to address their needs with dignity and choice. However, for CVA to be truly effective, it must be accompanied by strong community engagement and accountability. 

The Red Cross Red Crescent Community Engagement and Accountability (CEA) in Cash and Voucher Assistance Kit provides resources to enable staff and volunteers to effectively integrate CEA into CVA activities. By prioritising clear communication, community involvement, and accountability, this kit helps humanitarian teams deliver aid that builds trust and meets the priority needs of people affected by crisis. 

Objectives of the kit 

• Transparency and Trust: Ensure communities understand cash and voucher activities and build trust through clear communication. 

• Community Participation: Involve communities in the design, implementation, and monitoring of CVA activities, encouraging feedback. 

• Accountability: Establish systems to ensure aid is delivered fairly and responsibly, adapted based on community input. 

• Program Effectiveness: Use feedback and participatory approaches to make CVA programs more responsive to community needs and preferences. 

• Communication: Provide clear, timely information and maintain open, two-way communication channels.