Case studies
Case studies are a great way to share good practices, learnings, and solutions. These studies can provide inspiration and advice for those working in similar contexts and are a great way to spotlight the work of National Societies. Browse case studies geographically below or explore all case studies thematically using the search function. You can also submit your own case studies to be added to the CEA Hub by using the template at the bottom of the page and emailing your case study to lselby@redcross.org.uk.
Global Map of CEA Case Studies
Explore our new map of CEA case studies from around the world. Click on locations to see how Red Cross Red Crescent National Societies are fostering community participation, open and honest communication, and responsive feedback mechanisms in their programmes.
If you’d like to add a case study to the map, please email lselby@redcross.org.uk
Write your own case study
29 July 2021
Garden to Kitchen: Listening to communities (A Trinidad and Tobago Case Study)
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Trinidad and Tobago Red Cross SocietyThis case study looks at the research process that the Trinidad &Tobago Red Cross undertook to understand and address communities’ assistance needs, priorities and preferences of arriving migrants. Through its…
1 July 2021
Learning about Covid-19-related stigma, quarantine and isolation experiences in Finland
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SSHAPThis study explores the forms and outcomes of coronavirus and COVID-19-related social stigma and the experiences of people who were home quarantined or isolated in Finland during the spring of…
1 July 2021
Cameroon Red Cross: All against COVID-19, a case study
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Cameroon Red CrossA case study on how the Cameroon Red Cross’ collected community feedback to find out more about perceptions and needs related to the COVID-19. The case study can also be…
19 April 2021
Survey on the migrant’s population information needs, regarding health issues (Covid-19)
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Hellenic Red CrossThe aim of this survey is to understand people’s knowledge and perceptions around COVID-19, and use these to inform how the Hellenic Red Cross seeks to address migrants’ information needs…
12 April 2021
St. Vincent & the Grenadines Red Cross: Stopping the spread of dengue by covering barrels
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St. Vincent & the Grenadines Red CrossIn order to help curb the worst dengue outbreak in recent history, the St. Vincent and the Grendines Red Cross launched a campaign to control mosquito populations including the covering…
14 December 2020
CEA in Greek lessons
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Hellenic Red Cross, IFRCA case study on the implementation of a feedback mechanism designed to understand the effectiveness and appropriateness of Greek languages classes attended by migrants and refugees in Thessaloniki, particularly looking…
26 November 2020
Community participatory appraisal with migrant population in Ecuador
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IFRCA case study on community participatory appraisals with migrant populations in Ecuador implemented by the ERC with the aim to obtain a better knowledge and understanding of the main problems…
9 November 2020
Continuing disaster risk reduction during COVID-19, Suriname
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Canadian Red Cross, IFRC, Suriname Red CrossA case study on the Community Resilience Building (CRB) programme in Suriname. The programme is designed to empower communities to monitor risks and hazards and develop community resilience plans. The…
26 October 2020
Migrant satisfaction surveys on Health Days in Peru
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IFRC, Peruvian Red CrossA case study on the implementation of satisfaction surveys which were used to collect feedback from migrant populations on health services in Peru during ‘Health Days’. Health Days were set…
28 September 2020
Feedback mechanism, the guidelines: Hurricane Dorian operation
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Bahamas Red CrossAs part of the Hurricane Dorian emergency appeal, a community feedback mechanism was established by Bahamas Red Cross and IFRC. In this context, this document provides guidelines on how to…
24 September 2020
Case study: Operating a feedback hotline in the Bahamas
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Bahamas Red Cross, IFRCThis case study presents the process of establishing and operating a feedback hotline that was undertaken by the BRCS and the IFRC to support operational community engagement and accountability (CEA)…
24 September 2020
Covid-19/migration WhatsApp Business line
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IFRCA case study of the WhatsApp business line that was set up in Peru to provide remote assistance to migrants affected by the COVID-19 crisis. Available in English and Spanish.
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