CEA in Greek lessons

Resource details

Resource details

Resource type: Case Study

Organisation: Hellenic Red Cross, IFRC

Region: Europe

Category: Complaints and feedback

Tags: Case study, Community feedback, Data collection, Feedback, Migrants, Refugees, Satisfaction survey

Publication year: 2020

Language: English

Description

Description

A case study on the implementation of a feedback mechanism designed to understand the effectiveness and appropriateness of Greek languages classes attended by migrants and refugees in Thessaloniki, particularly looking at online and distance learning solutions put in place in response to COVID-19.