Case studies

Case studies are a great way to share good practices, learnings, and solutions. These studies can provide inspiration and advice for those working in similar contexts and are a great way to spotlight the work of National Societies. Browse case studies geographically below or explore all case studies thematically using the search function. You can also submit your own case studies to be added to the CEA Hub by using the template at the bottom of the page and emailing your case study to lselby@redcross.org.uk.

Discover our latest case studies

25 September 2023

Eswatini Drought FbF: Validating Early Actions with Community Members

This case study captures learnings from an Early Action Protocol (EAP) validation exercise which was carried out by…

18 September 2023

Community Engagement and Accountability Impact Research: Guatemala Case Study (Spanish)

This case study was conducted as part of ​research​​​ commissioned by the IFRC o​n​​​ the impact of community…

30 August 2023

Self assessment and action planning toward CEA minimum commitments, Netherlands RC

A case study documenting a comprehensive self-assessment carried out by The Netherlands Red Cross across its Domestic Department…

22 August 2023

Community Engagement and Accountability Impact Research: Indonesia Case Study

This case study was conducted as part of ​research​​​ commissioned by the IFRC o​n​​​ the impact of community…

Write your own case study

1 April 2020

CEA case study template

An IFRC template document for a Community Engagement and Accountability (CEA) case study. This document provides you with the layout, headings and prompts needed to produce your own CEA study.

3 July 2019

Community Engagement and Accountability Minimum Standards: formulation and integration into the work of the Myanmar Red Cross

Type:

Case Study

Organization:

Myanmar Red Cross

An IFRC case study on ‘Community Engagement and Accountability Minimum Standards: Formulation and Integration into the Work of the Myanmar Red Cross’. It details the standards and tools used to…

  • Accountability
  • Good practice

3 July 2019

Case study: the role of beneficiary communications in building resilience

Type:

Case Study

Organization:

Indonesian Red Cross

An IFRC case study on ‘The Role of Beneficiary Communication in Building Resilience’. It details the work of the Indonesian Red Cross in Sumatra and includes recommendations for programmatic and…

  • Community
  • Information
  • Resilience

3 July 2019

Case study: malaria prevention through social media

Type:

Case Study

Organization:

IFRC

An IFRC case study about ‘Malaria Prevention Through Social Media’. It details the use of social media, mobile and web-based technologies to improve communication with affected communities in the Asia…

  • Africa
  • Communication
  • Disease
  • CEA and Health

3 July 2019

Our commitments to: accountability to beneficiaries and the communities where we work

Type:

Case Study

Organization:

IFRC

An IFRC case study on, ‘Integrating Community Engagement and Accountability into Disaster Risk Reduction Activities if the Maternal, Newborn and Child Healthcare Programme in Rural Myanmar’.

  • Case study
  • Disaster reduction

3 July 2019

Communicating with beneficiaries: a two-way dialogue

Type:

Case Study

Organization:

IFRC

An IFRC case study on ‘Communicating with Beneficiaries: a Two-Way Dialogue’, a beneficiary communications programme in Pakistan which uses means such as radio, SMS and face-to-face contact to communicate with…

  • Communication
  • Information
  • Technology

3 July 2019

Community engagement in cash transfer programming

Type:

Case Study

Organization:

IFRC

A case study by the IFRC and Vietnam Red Cross, ‘Community Engagement in Cash Transfer Programming’, which details how CEA was integrated into a disaster response and recovery programme.

  • Case study
  • CEA and Cash

3 July 2019

Embracing social media

Type:

Case Study

Organization:

Indonesian Red Cross, Timor-Leste Red Cross Society

An IFRC case study on ‘Embracing Social Media’ to facilitate peer-to-peer communication between the Timor-Leste Red Cross and Indonesian Red Cross.

  • Communication
  • Information
  • Social media

29 June 2019

Red Cross mobilises 600,000 community members in fight against ebola

Type:

Case Study

Organization:

IFRC

An IFRC case study which documents best practices in Community Engagement and Accountability (CEA) to prevent the spread of Ebola. These include engaging with and mobilising communities to control the…

  • Africa
  • Case study
  • Ebola
  • Epidemics

29 June 2019

Epidemic ready: community engagement key in fight against ebola

Type:

Case Study

Organization:

IFRC

An IFRC case study which documents best practices in Community Engagement and Accountability (CEA) to prevent the spread of Ebola in West Africa.

  • Africa
  • Case study
  • Disease
  • Ebola

29 June 2019

Kenya Red Cross mainstreaming of accountability to communities: an operational case study

Type:

Case Study

Organization:

IFRC, Kenya Red Cross

An IFRC and Kenya Red Cross case study, carried out by CDA Collaborative Learning, investigating how the National Society mainstreamed accountability to communities over a two year period, including establishing…

  • Accountability
  • Feedback
  • Mainstreaming

29 June 2019

Monitoring Perceptions of People Served by the Red Cross in Austria: a case study by IFRC

Type:

Case Study

Organization:

IFRC

An IFRC case study on ‘Monitoring Perceptions of People Served by the Red Cross in Austria and Their Field Staff’. https://groundtruthsolutions.org/.

  • Assessments and surveys
  • CEA and Migration
  • Monitoring
  • Restoring family links

29 June 2019

Tracking Migrant Perception in Italy: a case study by IFRC

Type:

Case Study

Organization:

IFRC

An IFRC case study produced by Ground Truth on ‘Tracking Migrant Perceptions in Italy’, which includes perception surveys. More resources are available on the Ground Truth website: https://groundtruthsolutions.org/.

  • Assessments and surveys
  • Asylum seekers
  • CEA and Migration
  • Migrants

In partnership with:

DFID logo