Institutionalisation
Institutionalising CEA means making it part of the organisation’s DNA, or business as usual. It means integrating community engagement into strategies, policies, plans and ways of working until it becomes a predictable, systematic part of every activity, at every stage of the programme or disaster response cycle. To achieve this, an organisation needs to make strengthening accountability to communities an organisational priority, with adequate funding, staff time and leadership support. The range of case studies and guides on this hub will help you to institutionalise CEA in your own context.
Minimum actions and guidance to institutionalise CEA
To effectively institutionalise CEA, organisations need to take deliberate, practical steps that embed community engagement and accountability into everyday operations. The minimum actions and guidance outlined below provide a clear framework to help you do this. For more detailed guidance on each of the actions, visit the Institutionalisation chapter in the CEA Guide.
Strengthen CEA understanding and capacity at all levels in an organisation
Allocate resources, including funding and staff, to strengthen and institutionalise CEA
Integrate CEA into organisational strategies, values, plans, policies, and tools
Establish a community feedback mechanism for the organisation, with processes for managing sensitive complaints
Discover National Society CEA Institutionalisation Journeys
1 April 2020
CEA policy template
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TemplateOrganization:
IFRCThis template can be used when applying a community engagement approach to the development of a policy.
30 March 2020
Integrating CEA at the Ethiopian Red Cross Society
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Case StudyOrganization:
Canadian Red Cross, Ethiopian Red CrossA Case Study produced by the Canadian Red Cross and the Ethiopian Red Cross, outlining the impact of integrating Community Engagement and Accountability (CEA) into Ethiopian Red Cross Society activities.
26 March 2020
Community Engagement and Accountability: A learning review from Nepal
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ReportOrganization:
British Red CrossA learning review of the Community Engagement and Accountability (CEA) activities implemented in Nepal by the NRCS, with support from BRC, between 2014 – 2018
3 July 2019
Beneficiary communication and accountability: a responsibility, not a choice
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ReportOrganization:
IFRCAn IFRC report on Beneficiary Communication and Accountability, which details the lessons learned and recommendations from Indonesia, Haiti and Pakistan. It includes definitions and recommendations for best practice.
3 July 2019
Community Engagement and Accountability Minimum Standards: formulation and integration into the work of the Myanmar Red Cross
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Case StudyOrganization:
Myanmar Red CrossAn IFRC case study on ‘Community Engagement and Accountability Minimum Standards: Formulation and Integration into the Work of the Myanmar Red Cross’. It details the standards and tools used to…
3 July 2019
Case study: the role of beneficiary communications in building resilience
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Case StudyOrganization:
Indonesian Red CrossAn IFRC case study on ‘The Role of Beneficiary Communication in Building Resilience’. It details the work of the Indonesian Red Cross in Sumatra and includes recommendations for programmatic and…
3 July 2019
Monitoring and evaluation for BCC: ensuring our BCC interventions are on track
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Training MaterialOrganization:
IFRCAn IFRC Powerpoint presentation about how to monitor and evaluate a Behaviour Change Communication strategy, in order to see whether it is effective and make necessary changes.
3 July 2019
PASSA Youth manual and toolkit
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Training MaterialOrganization:
IFRCAn IFRC manual on PASSA Youth (Participatory Approach for Safe Shelter and Settlements Awareness). It is part of the IFRC’s Youth Engagement Strategy to engage children and young people in…
2 July 2019
Communication is aid – video
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VideoOrganization:
CDA CollaborativeThis ‘Communication is Aid’ animation was produced to demonstrate the positive impact of two-way communication with crisis-affected populations.
2 July 2019
Building a global alliance on adaptive management
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ReportOrganization:
Overseas Development InstituteA multi-agency report recommending the use of ‘adaptive management’, to ensure that evidence-based decision-making informs programme delivery.
2 July 2019
Accountability to affected populations, tools to assist in implementing the IASC AAP commitments
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ToolOrganization:
Inter Agency Standing CommitteeA collection of tools issued by the IASC (Inter-Agency Standing Committee) to improve AAC (Accountability to Affected Populations). These include planning, assessment and review tools.
2 July 2019
CDAC communication training templates
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TemplateOrganization:
CDA CollaborativeA range of templates and resources from CDAC, to support humanitarian responders in their Community Engagement and Accountability programmes. It includes toolkits, reports and a stakeholder mapping template.
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