Institutionalisation
Institutionalising CEA means making it part of the organisation’s DNA, or business as usual. It means integrating community engagement into strategies, policies, plans and ways of working until it becomes a predictable, systematic part of every activity, at every stage of the programme or disaster response cycle. To achieve this, an organisation needs to make strengthening accountability to communities an organisational priority, with adequate funding, staff time and leadership support. The range of case studies and guides on this hub will help you to institutionalise CEA in your own context.
Minimum actions and guidance to institutionalise CEA
To effectively institutionalise CEA, organisations need to take deliberate, practical steps that embed community engagement and accountability into everyday operations. The minimum actions and guidance outlined below provide a clear framework to help you do this. For more detailed guidance on each of the actions, visit the Institutionalisation chapter in the CEA Guide.
Strengthen CEA understanding and capacity at all levels in an organisation
Allocate resources, including funding and staff, to strengthen and institutionalise CEA
Integrate CEA into organisational strategies, values, plans, policies, and tools
Establish a community feedback mechanism for the organisation, with processes for managing sensitive complaints
Discover National Society CEA Institutionalisation Journeys
1 July 2019
UNICEF guide to strategic communication for behaviour and social change
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UNICEFA communication strategy produced by UNICEF to promote behavioural and social change in South Asia.
29 June 2019
Community Engagement and Accountability: Good practices from around the world
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IFRCAn IFRC booklet on ‘Community Engagement and Accountability: Good Practices from Around the World’. It features some of the IFRC’s emergency and long-term community engagement and accountability initiatives.
29 June 2019
Myanmar Red Cross (MRCS): Community Engagement and Accountability Minimum Standards and Key Actions
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Myanmar Red CrossA report detailing the Myanmar Red Cross Society’s Community Engagement and Accountability Minimum Standards, Commitments and Actions. It includes organisational and operational commitments, monitoring and evaluation.
29 June 2019
Kenya Red Cross mainstreaming of accountability to communities: an operational case study
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IFRC, Kenya Red Cross SocietyAn IFRC and Kenya Red Cross case study, carried out by CDA Collaborative Learning, investigating how the National Society mainstreamed accountability to communities over a two year period, including establishing…
29 June 2019
Engaging communities in Tanzania: case study
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Tanzania Red Cross SocietyA case study detailing the Community Engagement and Accountability programme adopted by the Tanzania Red Cross Society. CEA activities include feedback mechanisms, mobile cinema and radio among other approaches.
19 June 2019
The case for complimentarity
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British Red Cross, ICRCReport from an IFRC ‘Case for Complementarity’ event, held in Feb 2019, which explored localisation in contemporary humanitarian action. Includes The Case For Complementarity Report and video.
17 June 2019
CEA in Greece Powerpoint presentation
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IFRCA presentation from the IFRC’s Budapest CEA workshop, held in March 2017. It provides a summary of the CEA programmes taking place in Greece at the time.
17 June 2019
WASH accountability handbook
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WASH ClusterA handbook produced by the WASH (Water, Sanitation, Hygiene) Cluster containing materials and resources which can be used to promote accountability to affected populations in WASH programming.
16 June 2019
Accountability to communities pilot review
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CDA Collaborative, IFRC, Kenya Red Cross SocietyAn operational case study from the Kenya Red Cross on the ‘Mainstreaming of Accountability to Communities’.
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