Institutionalisation
Institutionalising CEA means making it part of the organisation’s DNA, or business as usual. It means integrating community engagement into strategies, policies, plans and ways of working until it becomes a predictable, systematic part of every activity, at every stage of the programme or disaster response cycle. To achieve this, an organisation needs to make strengthening accountability to communities an organisational priority, with adequate funding, staff time and leadership support. The range of case studies and guides on this hub will help you to institutionalise CEA in your own context.
Minimum actions and guidance to institutionalise CEA
To effectively institutionalise CEA, organisations need to take deliberate, practical steps that embed community engagement and accountability into everyday operations. The minimum actions and guidance outlined below provide a clear framework to help you do this. For more detailed guidance on each of the actions, visit the Institutionalisation chapter in the CEA Guide.
Strengthen CEA understanding and capacity at all levels in an organisation
Allocate resources, including funding and staff, to strengthen and institutionalise CEA
Integrate CEA into organisational strategies, values, plans, policies, and tools
Establish a community feedback mechanism for the organisation, with processes for managing sensitive complaints
Discover National Society CEA Institutionalisation Journeys
2 July 2019
Communication is aid – video
Type:
VideoOrganization:
CDA CollaborativeThis ‘Communication is Aid’ animation was produced to demonstrate the positive impact of two-way communication with crisis-affected populations.
2 July 2019
Building a global alliance on adaptive management
Type:
ReportOrganization:
Overseas Development InstituteA multi-agency report recommending the use of ‘adaptive management’, to ensure that evidence-based decision-making informs programme delivery.
2 July 2019
Accountability to affected populations, tools to assist in implementing the IASC AAP commitments
Type:
ToolOrganization:
Inter Agency Standing CommitteeA collection of tools issued by the IASC (Inter-Agency Standing Committee) to improve AAC (Accountability to Affected Populations). These include planning, assessment and review tools.
2 July 2019
CDAC communication training templates
Type:
TemplateOrganization:
CDA CollaborativeA range of templates and resources from CDAC, to support humanitarian responders in their Community Engagement and Accountability programmes. It includes toolkits, reports and a stakeholder mapping template.
2 July 2019
Communication for Development (C4D): Global progress and country-level highlights across programme areas
Type:
ReportOrganization:
UNICEFA report from UNICEF presenting the organisation’s C4D (Communication for Development) framework, guiding principles and the strategic context for its implementation.
2 July 2019
Listen, Learn, Act e-training
Type:
Training MaterialOrganization:
Ground TruthThis ‘Listen, Learn, Act’ online training from Fabo.org covers methodology for monitoring quality and accountability to affected people, using performance measures including Sphere and the Core Humanitarian Standard.
2 July 2019
Protecting people in locally led disasters
Type:
ReportOrganization:
Australian Red Cross, Humanitarian Advisory GroupA report produced by the Australian Red Cross entitled ‘Protecting People in Locally Led Disaster Response’. It looks at the protection challenges and opportunities in locally led crisis response.
2 July 2019
CEA checklist for Somali Red Crescent Society
Type:
ToolOrganization:
Somali Red Crescent SocietyA Community Engagement and Accountability checklist which is intended as guidance for SRCS branches in Somaliland and Puntland, which provides a systematic checklist of actions in relation to CEA activities.
1 July 2019
Youth and migration in Europe
Type:
Training MaterialOrganization:
IFRCA powerpoint presentation about the IFRC’s European Youth Network. It details the youth work of the various national societies and the challenges they face.
1 July 2019
CEA infographic: minimum community engagement and accountability actions
Type:
InfographicOrganization:
IFRCAn IFRC infographic about the minimum community engagement and accountability actions within the project cycle.
1 July 2019
CEA infographic: the four components of CEA
Type:
InfographicOrganization:
IFRCAn infographic produced by the IFRC which outlines the 4 components of CEA: participation and feedback, information as aid, behaviour and social change communication, and evidence-based advocacy.
1 July 2019
CEA infographic: resilient communities
Type:
InfographicOrganization:
IFRCAn IFRC infographic which shows how CEA contributes to the creation of more resilient communities.
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