Institutionalisation
Institutionalising CEA means making it part of the organisation’s DNA, or business as usual. It means integrating community engagement into strategies, policies, plans and ways of working until it becomes a predictable, systematic part of every activity, at every stage of the programme or disaster response cycle. To achieve this, an organisation needs to make strengthening accountability to communities an organisational priority, with adequate funding, staff time and leadership support. The range of case studies and guides on this hub will help you to institutionalise CEA in your own context.
Minimum actions and guidance to institutionalise CEA
To effectively institutionalise CEA, organisations need to take deliberate, practical steps that embed community engagement and accountability into everyday operations. The minimum actions and guidance outlined below provide a clear framework to help you do this. For more detailed guidance on each of the actions, visit the Institutionalisation chapter in the CEA Guide.
Strengthen CEA understanding and capacity at all levels in an organisation
Allocate resources, including funding and staff, to strengthen and institutionalise CEA
Integrate CEA into organisational strategies, values, plans, policies, and tools
Establish a community feedback mechanism for the organisation, with processes for managing sensitive complaints
Discover National Society CEA Institutionalisation Journeys
20 November 2023
Closing the Gap: A strategy to strengthen CEA in Africa 2020–2025 (Revised)
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ReportOrganization:
IFRC, CDAThis 2022 review of the CEA strategy, together with an externally conducted impact research on the effects of investments in CEA support to National Societies (NS), further Force Field Analysis,…
20 November 2023
CEA Strategy for Africa 2020 – 2023, Mid-term review
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ReportOrganization:
IFRCIn 2022, that final year covered by the strategy, we have conducted a review of the CEA Strategy for Africa 2020 – 2023 to assess where we have made progress…
30 August 2023
Self assessment and action planning toward CEA minimum commitments, Netherlands RC
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Case StudyOrganization:
IFRC, Netherlands Red CrossA case study documenting a comprehensive self-assessment carried out by The Netherlands Red Cross across its Domestic Department to understand how the Society is progressing towards the Movement-wide CEA commitments.…
30 May 2023
IFRC Global CEA Strategy
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Strategy documentOrganization:
IFRCIFRC’s Global Community Engagement and Accountability Strategy 2023-2025 sets out the goal, strategic priorities, and key actions needed to strengthen community engagement and accountability within the IFRC and National Societies,…
3 May 2022
CEA commitments and minimum actions infographic
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InfographicOrganization:
ICRC, IFRCAn infographic showing the commitments and minimum actions developed by the ICRC and the IFRC, in consultation with National Societies as an annex to the 2019 Council of Delegates resolution…
4 January 2022
Ethiopian Red Cross Society CEA guide
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GuideOrganization:
Ethiopian Red CrossThis guide is written for Ethiopian Red Cross Society staff and volunteers involved in delivering programmes and operations. It is designed to provide the National Society with a common approach…
4 January 2022
Tanzanian Red Cross CEA guide
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GuideOrganization:
Tanzania Red Cross SocietyThis guide is written for Tanzanian Red Cross National Society staff and volunteers involved in delivering programmes and operations. It is designed to provide the National Society with a common…
2 April 2020
Institutionalising CEA: A case study from the Hellenic Red Cross
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Case StudyOrganization:
Hellenic Red CrossThis case study illustrates the actions that were taken to institutionalise Community Engagement and Accountability (CEA) – not as a standalone programme but as a cross-cutting approach integrated across Hellenic…
2 April 2020
Movement-wide commitments for CEA
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DocumentOrganization:
IFRCA document containing the commitments and minimum actions developed by the International Committee of the Red Cross (ICRC) and the International Federation of Red Cross and Red Crescent Societies (IFRC),…
2 April 2020
All the evidence we need
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ReportOrganization:
IFRCThis report, produced by the IFRC in partnership with CDA Collaborative Learning (CDA), investigates the practical experience of Red Cross Red Crescent Movement members to institutionalize community engagement approaches across…
2 April 2020
Working with communities: a toolbox
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ToolkitOrganization:
IFRCThis toolbox is designed to provide quick and easy access for managers to a range of tools at each stage of a project or programme that seeks the engagement and…
1 April 2020
Key Lessons from the ARCI Project
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ReportOrganization:
IFRCThis report gives a short summary of lessons learnt during the Action of Red Cross for Integration of relocated and resettled persons (ARCI) project.
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