CEA and Migration

The resources and tools provided on this page are designed to help you effectively integrate Community Engagement and Accountability (CEA) into your migration responses, ensuring that the voices, needs, and feedback of affected communities are prioritised throughout your planning, implementation and evaluation and learning processes.

Key resources

27 July 2020

Accountability, feedback & complaints mechanisms in humanitarian responses to migration

This guidance document provides an overview of accountability to affected people and where feedback and complaints mechanisms fit….

26 March 2020

3-step feedback mechanism: Closed feedback loops with migrants on the move

Guidelines for National Societies from the Red Cross AMiRA Programme on how to set up a feedback mechanism…

22 November 2022

Humanitarian Service Points Toolkit

Humanitarian Service Points (HSPs) are designed to create a safe and welcoming space for migrants to receive services…

28 May 2024

Hellenic Red Cross research into the psychological support needs of people displaced from Ukraine

Type:

Report

Organization:

EU4health, Hellenic Red Cross, IFRC

This report from the Hellenic Red Cross shares results of a study, conducted with CEA support, looking at the mental health impacts on people displaced from Ukraine.

  • Greek
  • MHPSS
  • Migration and displacement
  • Ukraine

16 April 2024

How we made the ‘Not Alone’ migration videos in North Macedonia

Type:

Case Study

Organization:

IFRC, Red Cross of the Republic of North Macedonia

In late 2023, following an IFRC training, the Red Cross of the Republic of North Macedonia developed some short videos about its work with migrants. This case study sets out…

  • Case study
  • CEA and Migration
  • Humanitarian Service Points
  • Migration and displacement

5 March 2024

Social Cohesion Ecuador 2023 (Executive Report)

Type:

Report

Organization:

Ecuadorian Red Cross, IFRC

This executive report summarizes the main findings and recommendations of the Social Cohesion in Ecuador report. The objective of this analysis is to strengthen decision-making to improve the living conditions…

  • CEA and Migration
  • Migrants
  • Migration and displacement
  • Spanish

5 March 2024

Social Cohesion Ecuador 2023 (full report)

Type:

Report

Organization:

Ecuadorian Red Cross, IFRC

This research seeks, through evidence, to strengthen decision-making to improve the living conditions of the migrant population and host communities in Ecuador. The document analyses the challenges and opportunities around…

  • CEA and Migration
  • Migrants
  • Migration and displacement
  • Spanish

20 February 2024

Case Study on CEA for People on the Move in The Gambia

Type:

Case Study

Organization:

IFRC, Netherlands Red Cross

A case study on Community Engagement and Accountability (CEA) in migration and Humanitarian Service Points (HSP) in The Gambia. This case study is shaped as an interactive storytelling piece in…

  • CEA and Migration
  • HSP
  • Humanitarian Service Points
  • Interactive

5 February 2024

Navigating New Grounds – The Psychological Consequences of Displacement

Type:

Report

Organization:

IFRC

This report provides an analysis of the psychosocial challenges and needs of Ukrainian refugees, both within Ukraine and in neighbouring countries. The study is critical in highlighting the complex psychological…

  • CEA and Migration
  • MHPSS
  • Migration and displacement
  • Refugees