CEA and Migration

The resources and tools provided on this page are designed to help you effectively integrate Community Engagement and Accountability (CEA) into your migration responses, ensuring that the voices, needs, and feedback of affected communities are prioritised throughout your planning, implementation and evaluation and learning processes.

Key resources

27 July 2020

Accountability, feedback & complaints mechanisms in humanitarian responses to migration

This guidance document provides an overview of accountability to affected people and where feedback and complaints mechanisms fit….

26 March 2020

3-step feedback mechanism: Closed feedback loops with migrants on the move

Guidelines for National Societies from the Red Cross AMiRA Programme on how to set up a feedback mechanism…

22 November 2022

Humanitarian Service Points Toolkit

Humanitarian Service Points (HSPs) are designed to create a safe and welcoming space for migrants to receive services…

2 August 2024

Meaningful Participation of Migrants & Displaced People – Discussion Paper

Type:

Report

Organization:

Australian Red Cross, Global Migration Lab, IFRC

Discussion paper examining efforts to promote the meaningful participation of people with lived experience of migration across the Movement – identifying benefits of meaningful participation and key barriers, as well…

  • Arabic
  • Asylum
  • Asylum seekers
  • CEA and Migration

2 August 2024

Meaningful Participation of Migrants & Displaced People – Webinar Summary

Type:

Report

Organization:

Australian Red Cross, Colombian Red Cross, Danish Red Cross, Gambia Red Cross, Global Migration Lab, IFRC, New Zealand Red Cross, Turkish Red Crescent

A report on the webinar held to launch the Meaningful Participation of Migrants & Displaced People discussion paper – includes highlights from across the Movement, best practices, examples and recommendations,…

  • Asylum
  • Asylum seekers
  • CEA and Migration
  • Migrants

28 May 2024

A Toolkit for Conducting Communication Activities in Migration

Type:

Tool

Organization:

Danish Red Cross

This toolkit from the Danish Red Cross provides practical guidance on how National Societies can effectively facilitate and promote dialogue and information sharing with people on the move, host communities…

  • CEA and Migration
  • Migration and displacement
  • Refugees
  • Dialogue

28 May 2024

Hellenic Red Cross research into the psychological support needs of people displaced from Ukraine

Type:

Report

Organization:

Hellenic Red Cross, IFRC, EU4health

This report from the Hellenic Red Cross shares results of a study, conducted with CEA support, looking at the mental health impacts on people displaced from Ukraine.

  • Greek
  • MHPSS
  • Migration and displacement
  • Ukraine

16 April 2024

How we made the ‘Not Alone’ migration videos in North Macedonia

Type:

Case Study

Organization:

IFRC, Red Cross of the Republic of North Macedonia

In late 2023, following an IFRC training, the Red Cross of the Republic of North Macedonia developed some short videos about its work with migrants. This case study sets out…

  • Case study
  • CEA and Migration
  • Humanitarian Service Points
  • Migration and displacement

5 March 2024

Social Cohesion Ecuador 2023 (Executive Report)

Type:

Report

Organization:

Ecuadorian Red Cross, IFRC

This executive report summarizes the main findings and recommendations of the Social Cohesion in Ecuador report. The objective of this analysis is to strengthen decision-making to improve the living conditions…

  • CEA and Migration
  • Migrants
  • Migration and displacement
  • Spanish