CEA and Migration

The resources and tools on this page are designed to support the integration of Community Engagement and Accountability (CEA) into migration responses. They aim to ensure that the voices, needs, and feedback of migrants and affected communities are heard and acted upon at every stage—planning, implementation, monitoring, evaluation, and learning. By embedding CEA throughout, responses become more inclusive, accountable, and effective in addressing the unique challenges faced by people on the move.

Key resources

27 July 2020

Accountability, feedback & complaints mechanisms in humanitarian responses to migration

This guidance document provides an overview of accountability to affected people and where feedback and complaints mechanisms fit….

26 March 2020

3-step feedback mechanism: Closed feedback loops with migrants on the move

Guidelines for National Societies from the Red Cross AMiRA Programme on how to set up a feedback mechanism…

22 November 2022

Humanitarian Service Points Toolkit

Humanitarian Service Points (HSPs) are designed to create a safe and welcoming space for migrants to receive services…

30 September 2024

A Pathway to Integration: Perception Study with Migrants, Refugees, and Host Communities in Bulgaria

Type:

Report

Organization:

IFRC

This report explores the evolving needs of refugees and migrants as they move into a new phase of possible integration and inclusion within host communities. In particular, it focuses on…

  • CEA and Migration
  • Migrants
  • Migration and displacement
  • Perception Survey

30 September 2024

A Pathway to Integration: Perception Study with Migrants, Refugees, and Host Communities in Bulgaria and Montenegro (Executive Summary)

Type:

Report

Organization:

IFRC

This report explores the evolving needs of refugees and migrants as they move into a new phase of possible integration and inclusion within host communities. In particular, it focuses on…

  • CEA and Migration
  • Migrants
  • Migration and displacement
  • Perception Survey

30 September 2024

A Pathway to Integration: Perception Study with Migrants, Refugees, and Host Communities in Bulgaria and Montenegro (Full Report)

Type:

Report

Organization:

IFRC

This report explores the evolving needs of refugees and migrants as they move into a new phase of possible integration and inclusion within host communities. In particular, it focuses on…

  • CEA and Migration
  • Migrants
  • Migration and displacement
  • Perception Survey

2 September 2024

Video Presentation: Community Centre Feedback Mechanism in Türkiye.

Type:

Video

Organization:

Turkish Red Crescent

A short video explaining the feedback mechanism established at Turkish Red Crescent Community Centres.

  • Accountability
  • Adaptive management
  • CEA and Migration
  • Community feedback

2 August 2024

Meaningful Participation of Migrants & Displaced People – Discussion Paper

Type:

Report

Organization:

Australian Red Cross, Global Migration Lab, IFRC

Discussion paper examining efforts to promote the meaningful participation of people with lived experience of migration across the Movement – identifying benefits of meaningful participation and key barriers, as well…

  • Arabic
  • Asylum
  • Asylum seekers
  • CEA and Migration

2 August 2024

Meaningful Participation of Migrants & Displaced People – Webinar Summary

Type:

Report

Organization:

Australian Red Cross, Colombian Red Cross, Danish Red Cross, Gambia Red Cross, Global Migration Lab, IFRC, New Zealand Red Cross, Turkish Red Crescent

A report on the webinar held to launch the Meaningful Participation of Migrants & Displaced People discussion paper – includes highlights from across the Movement, best practices, examples and recommendations,…

  • Asylum
  • Asylum seekers
  • CEA and Migration
  • Migrants