Institutionalisation

It is essential to integrate community engagement and accountability components into all aspects of your work. This should be treated as a priority at both organisational and operational levels.The range of case studies and guides on this hub will help you to institutionalise community engagement and accountability where you are.

Key resources

30 May 2023

IFRC Global CEA Strategy

IFRC’s Global Community Engagement and Accountability Strategy 2023-2025 sets out the goal, strategic priorities, and key actions needed…

3 May 2022

CEA commitments and minimum actions infographic

An infographic showing the commitments and minimum actions developed by the ICRC and the IFRC, in consultation with…

1 April 2020

CEA policy template

This template can be used when applying a community engagement approach to the development of a policy.

3 July 2019

Monitoring and evaluation for BCC: ensuring our BCC interventions are on track

Type:

Training Material

Organization:

IFRC

An IFRC Powerpoint presentation about how to monitor and evaluate a Behaviour Change Communication strategy, in order to see whether it is effective and make necessary changes.

  • Behaviour change
  • Communication
  • Information

3 July 2019

PASSA Youth manual and toolkit

Type:

Training Material

Organization:

IFRC

An IFRC manual on PASSA Youth (Participatory Approach for Safe Shelter and Settlements Awareness). It is part of the IFRC’s Youth Engagement Strategy to engage children and young people in…

  • Shelter
  • Youth

2 July 2019

Communication is aid – video

Type:

Video

Organization:

CDA Collaborative

This ‘Communication is Aid’ animation was produced to demonstrate the positive impact of two-way communication with crisis-affected populations.

  • Information as aid
  • Video

2 July 2019

Building a global alliance on adaptive management

Type:

Report

Organization:

Overseas Development Institute

A multi-agency report recommending the use of ‘adaptive management’, to ensure that evidence-based decision-making informs programme delivery.

  • Adaptive management

2 July 2019

Accountability to affected populations, tools to assist in implementing the IASC AAP commitments

Type:

Tool

Organization:

Inter Agency Standing Committee

A collection of tools issued by the IASC (Inter-Agency Standing Committee) to improve AAC (Accountability to Affected Populations). These include planning, assessment and review tools.

  • Accountability
  • Monitoring

2 July 2019

CDAC communication training templates

Type:

Template

Organization:

CDA Collaborative

A range of templates and resources from CDAC, to support humanitarian responders in their Community Engagement and Accountability programmes. It includes toolkits, reports and a stakeholder mapping template.

  • Communication
  • Information
  • Strategy
  • Training

2 July 2019

Communication for Development (C4D): Global progress and country-level highlights across programme areas

Type:

Report

Organization:

UNICEF

A report from UNICEF presenting the organisation’s C4D (Communication for Development) framework, guiding principles and the strategic context for its implementation.

  • Communication
  • Initiatives
  • Social change

2 July 2019

Protecting people in locally led disasters

Type:

Report

Organization:

Australian Red Cross, Humanitarian Advisory Group

A report produced by the Australian Red Cross entitled ‘Protecting People in Locally Led Disaster Response’. It looks at the protection challenges and opportunities in locally led crisis response.

  • Capacity building
  • Disaster
  • Emergencies
  • Localisation

2 July 2019

CEA checklist for Somali Red Crescent Society

Type:

Tool

Organization:

Somali Red Crescent Society

A Community Engagement and Accountability checklist which is intended as guidance for SRCS branches in Somaliland and Puntland, which provides a systematic checklist of actions in relation to CEA activities.

  • Africa
  • Checklist
  • Communication

1 July 2019

Youth and migration in Europe

Type:

Training Material

Organization:

IFRC

A powerpoint presentation about the IFRC’s European Youth Network. It details the youth work of the various national societies and the challenges they face.

  • Displacement
  • Migrants
  • CEA and Migration
  • Youth

1 July 2019

CEA infographic: minimum community engagement and accountability actions

Type:

Infographic

Organization:

IFRC

An IFRC infographic about the minimum community engagement and accountability actions within the project cycle.

  • Accountability
  • Communication
  • Design
  • Feedback

1 July 2019

CEA infographic: the four components of CEA

Type:

Infographic

Organization:

IFRC

An infographic produced by the IFRC which outlines the 4 components of CEA: participation and feedback, information as aid, behaviour and social change communication, and evidence-based advocacy.

  • Communication
  • Feedback
  • Information as aid