Institutionalisation

It is essential to integrate community engagement and accountability components into all aspects of your work. This should be treated as a priority at both organisational and operational levels.The range of case studies and guides on this hub will help you to institutionalise community engagement and accountability where you are.

Key resources

30 May 2023

IFRC Global CEA Strategy

IFRC’s Global Community Engagement and Accountability Strategy 2023-2025 sets out the goal, strategic priorities, and key actions needed…

3 May 2022

CEA commitments and minimum actions infographic

An infographic showing the commitments and minimum actions developed by the ICRC and the IFRC, in consultation with…

1 April 2020

CEA policy template

This template can be used when applying a community engagement approach to the development of a policy.

3 July 2019

Beneficiary communication and accountability: a responsibility, not a choice

Type:

Report

Organization:

IFRC

An IFRC report on Beneficiary Communication and Accountability, which details the lessons learned and recommendations from Indonesia, Haiti and Pakistan. It includes definitions and recommendations for best practice.

  • Communication
  • Good practice
  • Information

3 July 2019

Community Engagement and Accountability Minimum Standards: formulation and integration into the work of the Myanmar Red Cross

Type:

Case Study

Organization:

Myanmar Red Cross

An IFRC case study on ‘Community Engagement and Accountability Minimum Standards: Formulation and Integration into the Work of the Myanmar Red Cross’. It details the standards and tools used to…

  • Accountability
  • Good practice

3 July 2019

Case study: the role of beneficiary communications in building resilience

Type:

Case Study

Organization:

Indonesian Red Cross

An IFRC case study on ‘The Role of Beneficiary Communication in Building Resilience’. It details the work of the Indonesian Red Cross in Sumatra and includes recommendations for programmatic and…

  • Community
  • Information
  • Resilience

3 July 2019

Monitoring and evaluation for BCC: ensuring our BCC interventions are on track

Type:

Training Material

Organization:

IFRC

An IFRC Powerpoint presentation about how to monitor and evaluate a Behaviour Change Communication strategy, in order to see whether it is effective and make necessary changes.

  • Behaviour change
  • Communication
  • Information

3 July 2019

PASSA Youth manual and toolkit

Type:

Training Material

Organization:

IFRC

An IFRC manual on PASSA Youth (Participatory Approach for Safe Shelter and Settlements Awareness). It is part of the IFRC’s Youth Engagement Strategy to engage children and young people in…

  • Shelter
  • Youth

2 July 2019

Communication is aid – video

Type:

Video

Organization:

CDA Collaborative

This ‘Communication is Aid’ animation was produced to demonstrate the positive impact of two-way communication with crisis-affected populations.

  • Information as aid
  • Video

2 July 2019

Building a global alliance on adaptive management

Type:

Report

Organization:

Overseas Development Institute

A multi-agency report recommending the use of ‘adaptive management’, to ensure that evidence-based decision-making informs programme delivery.

  • Adaptive management

2 July 2019

Accountability to affected populations, tools to assist in implementing the IASC AAP commitments

Type:

Tool

Organization:

Inter Agency Standing Committee

A collection of tools issued by the IASC (Inter-Agency Standing Committee) to improve AAC (Accountability to Affected Populations). These include planning, assessment and review tools.

  • Accountability
  • Monitoring

2 July 2019

CDAC communication training templates

Type:

Template

Organization:

CDA Collaborative

A range of templates and resources from CDAC, to support humanitarian responders in their Community Engagement and Accountability programmes. It includes toolkits, reports and a stakeholder mapping template.

  • Communication
  • Information
  • Strategy
  • Training

2 July 2019

Communication for Development (C4D): Global progress and country-level highlights across programme areas

Type:

Report

Organization:

UNICEF

A report from UNICEF presenting the organisation’s C4D (Communication for Development) framework, guiding principles and the strategic context for its implementation.

  • Communication
  • Initiatives
  • Social change

2 July 2019

Protecting people in locally led disasters

Type:

Report

Organization:

Australian Red Cross, Humanitarian Advisory Group

A report produced by the Australian Red Cross entitled ‘Protecting People in Locally Led Disaster Response’. It looks at the protection challenges and opportunities in locally led crisis response.

  • Capacity building
  • Disaster
  • Emergencies
  • Localisation

2 July 2019

CEA checklist for Somali Red Crescent Society

Type:

Tool

Organization:

Somali Red Crescent Society

A Community Engagement and Accountability checklist which is intended as guidance for SRCS branches in Somaliland and Puntland, which provides a systematic checklist of actions in relation to CEA activities.

  • Africa
  • Checklist
  • Communication