Institutionalisation

It is essential to integrate community engagement and accountability components into all aspects of your work. This should be treated as a priority at both organisational and operational levels.The range of case studies and guides on this hub will help you to institutionalise community engagement and accountability where you are.

Key resources

30 May 2023

IFRC Global CEA Strategy

IFRC’s Global Community Engagement and Accountability Strategy 2023-2025 sets out the goal, strategic priorities, and key actions needed…

3 May 2022

CEA commitments and minimum actions infographic

An infographic showing the commitments and minimum actions developed by the ICRC and the IFRC, in consultation with…

1 April 2020

CEA policy template

This template can be used when applying a community engagement approach to the development of a policy.

20 November 2023

Closing the Gap: A strategy to strengthen CEA in Africa 2020–2025 (Revised)

Type:

Report

Organization:

IFRC, CDA

This 2022 review of the CEA strategy, together with an externally conducted impact research on the effects of investments in CEA support to National Societies (NS), further Force Field Analysis,…

  • Africa
  • Institutionalisation
  • Strategy

20 November 2023

CEA Strategy for Africa 2020 – 2023, Mid-term review

Type:

Report

Organization:

IFRC

In 2022, that final year covered by the strategy, we have conducted a review of the CEA Strategy for Africa 2020 – 2023 to assess where we have made progress…

  • Africa
  • Institutionalisation
  • Strategy

30 August 2023

Self assessment and action planning toward CEA minimum commitments, Netherlands RC

Type:

Case Study

Organization:

IFRC, Netherlands Red Cross

A case study documenting a comprehensive self-assessment carried out by The Netherlands Red Cross across its Domestic Department to understand how the Society is progressing towards the Movement-wide CEA commitments.…

  • Institutionalisation
  • Self-assessment

30 May 2023

IFRC Global CEA Strategy

Type:

Strategy document

Organization:

IFRC

IFRC’s Global Community Engagement and Accountability Strategy 2023-2025 sets out the goal, strategic priorities, and key actions needed to strengthen community engagement and accountability within the IFRC and National Societies,…

  • Institutionalisation
  • Strategy

3 May 2022

CEA commitments and minimum actions infographic

Type:

Infographic

Organization:

ICRC, IFRC

An infographic showing the commitments and minimum actions developed by the ICRC and the IFRC, in consultation with National Societies as an annex to the 2019 Council of Delegates resolution…

  • Commitments
  • Spanish
  • Strategy

4 January 2022

Ethiopian Red Cross Society CEA guide

Type:

Guide

Organization:

Ethiopian Red Cross

This guide is written for Ethiopian Red Cross Society staff and volunteers involved in delivering programmes and operations. It is designed to provide the National Society with a common approach…

  • Ethiopia
  • Institutionalisation

4 January 2022

Tanzanian Red Cross CEA guide

Type:

Guide

Organization:

Tanzanian Red Cross Society

This guide is written for Tanzanian Red Cross National Society staff and volunteers involved in delivering programmes and operations. It is designed to provide the National Society with a common…

  • Institutionalisation
  • Tanzania

2 April 2020

Institutionalising CEA: A case study from the Hellenic Red Cross

Type:

Case Study

Organization:

Hellenic Red Cross

This case study illustrates the actions that were taken to institutionalise Community Engagement and Accountability (CEA) – not as a standalone programme but as a cross-cutting approach integrated across Hellenic…

  • Case study
  • Institutionalisation
  • Migrants
  • Refugees

2 April 2020

Movement-wide commitments for CEA

Type:

Document

Organization:

IFRC

A document containing the commitments and minimum actions developed by the International Committee of the Red Cross (ICRC) and the International Federation of Red Cross and Red Crescent Societies (IFRC),…

  • Arabic
  • Commitments
  • French
  • Spanish

2 April 2020

All the evidence we need

Type:

Report

Organization:

IFRC

This report, produced by the IFRC in partnership with CDA Collaborative Learning (CDA), investigates the practical experience of Red Cross Red Crescent Movement members to institutionalize community engagement approaches across…

  • Accountability
  • Engagement

2 April 2020

Working with communities: a toolbox

Type:

Tool

Organization:

IFRC

This toolbox is designed to provide quick and easy access for managers to a range of tools at each stage of a project or programme that seeks the engagement and…

  • Disaster
  • CEA and Health
  • Tools

1 April 2020

Key Lessons from the ARCI Project

Type:

Report

Organization:

IFRC

This report reflects on the lessons learnt during the Action of Red Cross for Integration of relocated and resettled persons (ARCI) project. View the ‘ARCI: Lessons from Relocation and Resettlement’…

  • Displacement
  • Refugees
  • Resettlement