IVR scripts

Resource details

Resource details

Resource type: Tool

Organisation: IFRC

Region: Global

Category: Communication and messaging

Tags: Aid, Disaster, Emergencies, Information as aid, Participation, Preparedness, Technology

Publication year: 2019

Language: English

Description

Description

A collection of scripts used by the Red Cross as part of their IVR (Interactive Voice Response) telephone line service, to support CEA activity. Topics include disaster preparedness, health and first aid.