IVR scripts
Resource details
Resource type: Tool
Organisation: IFRC
Region: Global
Category: 2-way communication
Tags: Aid, Disaster, Emergencies, Information as aid, Participation, Preparedness, Technology
Publication year: 2019
Language: English
Description
A collection of scripts used by the Red Cross as part of their IVR (Interactive Voice Response) telephone line service, to support CEA activity. Topics include disaster preparedness, health and first aid.